Category Archives: Desktop Software

Box-office software for your desktop.

Oversell tickets to general admission (GA) event?

What happens when someone accidentally oversells a performance with general admission (GA) tickets? Can you prevent it? Let’s look at the example below. The show allowed someone to purchase more tickets than were available during an  online sale (see red … Continue reading

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Is your Wintix email being sent but not received?

This happened to some Wintix users who informed Center Stage Software about it. We got in touch with Mandrill, which is the email server we use for Wintix and Webtix emails. Mandrill reported back that the emails were received, sent, and … Continue reading

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Run a single performance report without the report running hundreds of pages

This is especially for you Wintix 6 users out there! Wintix 6 now puts these nice shaded boxes around each sales record on the report. The problem is that if you need to print the report, it could well make … Continue reading

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W as a price code or a wheelchair symbol

A Wintix/Webtix user was concerned about seats that looked available in-house… … but not online… They were concerned that it might create a double sale. Their concerns were unfounded as Wintix will not allow a double sale to happen. What … Continue reading

Posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Wintix 6, Wintix5 | Tagged | Leave a comment

Selling tickets for a group renting your venue

If someone is renting your facility and only produces one or two events a year, it may not make sense for them to have their own Wintix software. You can sell tickets to their event using your own Wintix software … Continue reading

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Attach another customer to a sales transaction

In this example, Judith Jacobs bought some tickets but she now wants Mary Hill to be able to use them. The sale is under Judith’s name but needs to be changed to Mary’s name. In the Sale record, click on … Continue reading

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How to process a transaction as a gift

People love receiving event or theatre tickets as a gift! Wintix makes it easy to ensure both the giver and recipient are listed in the sale so that you can make sure the recipient is in your mailing list. For … Continue reading

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How to remove old test shows from Wintix

The easiest way to do this is to let us do it for you. Just contact our support department: 831-920-1254 or support@centerstage.com

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Is the day of the week not showing up when you edit a show or do a sale?

This is actually due to a Microsoft Windows calendar setting. Let’s take a look at why this could be an issue. Go to Show | Edit a show. Choose the show. Notice in the screen shot below, the DAY OF … Continue reading

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What is a customer snapshot in Wintix 6?

  A Customer snapshot gives you a quick way to see a customer’s history at a glance. You can see, for example, number and types of performances attended and donation history. You can view the snapshot automatically when the customer … Continue reading

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