Category Archives: Desktop Software

Box-office software for your desktop.

How to do a Quick Sale

Sometimes time is short and lines are long. The best way to complete a transaction really quickly is to use the Quick Sale feature. This module is specifically used for POS at the time of the performance when you have long … Continue reading

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Using best available ticketing during Quicksale – Wintix 5 and 6

Best available seating lets your audience have an assigned seat, but without picking them, themselves. Learn how to set up best available seating here. Go to Sales | Quick sale and choose your show and performance. Click the Sell the … Continue reading

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Changing prices after you’ve sold some tickets – Wintix 6

The way the program works is when tickets have been sold at a particular price, you cannot change that. Go to Show | Edit a show | <double click on performance> | Categories and prices tab. Click on the ellipsis … Continue reading

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How to obtain a list of patrons who have the Notify flags checked – Wintix 6

Have you ever needed to obtain a list of your patrons who have the Notify flags checked?  Before we list the query, here are a few tips for implementing the Notify flags feature: In Wintix, go to File | Initialization … Continue reading

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How to add removable seats for sale to a sold out show with reserved seats

When you see that your house is sold out for the evening, your theatre’s policy is to add a certain number of removable seats for the performance. So, you have more seats to sell, but there is no room in … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Adding a new user to Webtix 6 – with Wintix 6

Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer. Sometimes, the only computer they own is a … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading

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Do seating charts and plans look the same in Wintix and Webtix?

No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading

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