Category Archives: Desktop Software

Box-office software for your desktop.

How to add removable seats for sale to a sold out show with reserved seats

When you see that your house is sold out for the evening, your theatre’s policy is to add a certain number of removable seats for the performance. So, you have more seats to sell, but there is no room in … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Adding a new user to Webtix 6 – with Wintix 6

Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer. Sometimes, the only computer they own is a … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading

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Do seating charts and plans look the same in Wintix and Webtix?

No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading

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Edit a show in Wintix 5

This post will help you learn how to edit a show. In Wintix, go to Show | Edit a show | <name of show> The Editing a show window appears. This post will discuss the Show information tab. Click here to learn about how to … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Can’t process a credit card in Wintix 6?

It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading

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