Can’t backup? Update your mysqldump.exe file

(Last updated on: March 25, 2015)

To updated your mysqldump.exe file, so your backups are working properly, click on this link:

  • Click on mysqldump.exe and save it to your computer


  • Make a note of where the file was saved so you can find it for the next step
  • Navigate to the file location/directory where mysqldump.exe was saved on your computer.
  • Right click on mysqldump.exe and choose Cut
  • Bring up another Windows explorer window (Note:  This is not the same as IE (Internet Explorer)):
    • In Windows XP, right click on the Start button on your computer (or the Windows logo button on the far left of your task bar) and choose Explore.
    • In Windows 7 or Windows 8, right click on the Start button on your computer and choose Open Windows Explorer
  • You will then see a window that displays the files contained on your computer.
    Navigate to the Tix7 folder located on your C drive.

tix7 two

  • In the Tix7 folder, right click and choose Paste.
  • You will see a message “The file mysqldump.exe already exists in that directory, do you want to overwrite it?”
  • Click Yes
    • Or you will see a window with the top option being Copy and replace.
    • Choose Copy and replace.
  • Now try running the backup through Wintix again, which should now be working as expected.
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