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How to sell merchandise with Wintix
In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Merchandise. See screen shot below: Notice all the of the check boxes are unchecked. Enter in your season prices like normal: Price A = CD $25.00 (for example) Price B = Small t shirt $15.00, etc. (See screen shot below.) To place merchandise for on sale online, click on On and off sale button. See screen shot… Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
Tagged tutorial
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Error messages while swiping cards in Quick sale (Quicksale)
Are you getting error messages when you swipe cards while doing a Quick sale in Wintix like “First name is required?” Or, when swiping a credit card doing a regular sale, an error “E-mail address is required” occurs? The first thing to do: In Wintix, please check File | Initialization | Credit cards. Are the two check boxes shown below unchecked? If both or either check boxes are checked, uncheck them, then click on the Save settings button. The… Continue reading
Did your Wintix background change unexpectedly?
Do you have separate initialization settings in Wintix for each computer? If your computers have an environment variable for Wintix, then that could be why you’re seeing a different Wintix background on one computer that is different from another computer. The background image is part of the initialization settings. If your workstations/computers have a unique environment variable, then that would be the reason one user is seeing a different back… Continue reading
How to configure Windows Explorer to easily view files
…Open Windows explorer Click on the Organize button You’ll see a menu Click on Layout Check: Menu Bar Details Pane Navigation Pane Do not check Preview pane That should make your Windows explorer look like this when you open it:… Continue reading
First timers report
The first timer’s report is a report for the marketing department. The idea is that if new people come to your venue, they are extremely important. They need special attention, special offers, and special handling. Cultivate your new patrons by communicating your appreciation, giving them special offers, and tempt them to visit you again! The purpose is to make them a regular attendee (ie. a season ticket holder). Here’s how it works: Wintix gets… Continue reading
What month is the busiest?
Want to know which months are your busiest? Having this information can help your theatre plan shows and marketing efforts to increase sales during slower times. Wintix will show you which are your busiest months. Go to Mailing list | Generate a mailing list | Export email Click on the Edit the query tab. Copy and paste the the code below, then click Export list. select monthname(today_date) as Month, sum(total_tix) as Tix, sum(total_sale) as Sal… Continue reading
Letter from Authorize.net re: SSL v3 and Hard Error Line 343
This letter was sent to all Authorize.net users on Oct. 28, 2014 regarding SSL v3 and Hard Error Line 343. This is just a notification. The instructions to actually fix the problem are here. Dear Authorize.Net Merchant: As you may be aware, an Internet-wide security issue, commonly referred to as POODLE, has been identified in the last two weeks and affects anyone using older Web browsers that use SSL version 3 (SSLv3), specifically Internet Expl… Continue reading
Exchanging seats when a seat is upgraded
First, click here to learn how to return the seat and exchange it for a different one. Now, here are the next steps since the seat has been upgraded and more money is owed. Click on the seats that you want and enter the NEW price category. Make sure you’ve chosen the correct number of seats and then click OK. A box will appear displaying the additional amount they owe. Wintix will ask, Do you want to add another sale record for this transaction?… Continue reading
Protected: How to switch reserved seats to GA and then assign seating for social distancing
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Posted in Coronavirus information, Wintix 6, Wintix5
Tagged tutorial, User manual
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How to keep the word “Row” from printing on General Admission (GA) tickets
Here is how to modify the ticket format for a general admission show (whether you’re using the default ticket format = Lasertix.lbx OR using a special ticket format [STF]). When you’re using the default ticket format (lasertix.lbx): Click on File|Ticket setup. If you’re using a special ticket format (STF): Go to Show | Edit a show | Click the Settings button by the Special ticket format (lower left of the editing a show screen). For both ticket f… Continue reading
Posted in Desktop Software, Tickets, Wintix5
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