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Customer records mistakenly merged?

…l look at the zip code, the first letter of the last name, and a condensed version of the address. If all of those match a record, the record will be marked as a duplicate and removed from the file. The sales history from the record that is removed will be merged with the record that is kept. The record that is kept will be the record that was entered into your database first. For example, say there are two customers in Wintix: Pierre Finch, Venic… Continue reading

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How to apply a promotional code to a specific performance in Wintix for online sales

…column does not apply to this version of Wintix…it will be used in future versions. The last column is labeled Performance. Enter the Performance ID for the show for which the promo code applies. If you click on the button labeled List of performances at the top of the screen (see screenshot below), you will see a listing of each performance for the show. Each performance has a unique Performance ID number. Type the number in the Performance colu… Continue reading

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How to get links (quicklinks) to a show or performance (links or buy button codes) – Wintix 6

…umber (either 4, 5, or 6) depending on which server your Wintix and Webtix version 5 or version 6 reside. Log into your Webtix admin.php page by using your clerk name and password from Wintix. NOTE: Here is information on adding Webtix permissions for any clerk. This link refers to promoters, but it is the same for your in-house clerks: https://help.centerstage.com/2011/06/adding-a-new-user-to-webtix-with-wintix/ Once you’ve logged in to your admi… Continue reading

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IP address for updates.centerstage.com

Issue: Our client who has the latest Wintix version 5 software and locally hosts their data could not download the Wintix version 5 update by clicking on Help | About Wintix | Download an update. We also discovered when trying to add new seating plans, we couldn’t do it. We determined it was a permissions issue, as well as port 3306 was not opened. The IT department of our client emailed that they had opened ports for the updates multiple times…. Continue reading

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Webtix5 v2011.03.18 released

…libf_sendOneReceipt.php _includes/libf_sendConsolidatedReceipt.php _includes/admin_testRequirements.php _includes/test_version.php… Continue reading

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Webtix5 release 2011.06.26

…_rtt/rtt_selecttix_bchart.php _includes/libf_validatePromotion.php _includes/admin_testRequirements.php _includes/test_version.php… Continue reading

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Error: cannot load xfrxlib.fll

…ndows\SysWOW64 The dll’s do not need to be registered. If you are unsure whether you have a 32 bit computer or a 64 bit computer, click on Start | right click on the Computer menu choice | select Properties. You will see the version listed as System type. NOTE: You may, or may not, need all three files. Some computers will only allow one of the files to be placed. In that case, that one file is all you need to be able to email through Wintix.  … Continue reading

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Webtix6 release 2013.04.08

…_includes/libf_validatePromotion.php _includes/module_admin_user/display_userEdit.php _includes/lib.php _includes/test_version.php… Continue reading

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Webtix5 release 2013.07.15

…_lib.php _includes/module_payment/process_cc_usaepay_nossl_lib.php _includes/admin_testRequirements.php _includes/test_version.php… Continue reading

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Authorize.net error code 99

…your SIM script and the script is programmed for x_amount , the uppercase version may be ignored by the script and result in an incorrect fingerprint. Correct the case of either your post variable or the variable in the script to fix the error.Note: The sample Perl script is written to accept the amount field as x_amount . The sample PHP script is designed to accept this field as x_Amount . The Response Code 99 troubleshooting tool allows you to… Continue reading

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