Categories
- Accounting
- American Disabilities requirements for ticketing
- Authorize.net
- Central Box Office
- Coronavirus information
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- Donations
- E-commerce
- FGL printer setup
- FundRaiser Software
- General Information
- Gift cards
- GoDEX
- Internet connectivity
- Just for fun
- Newsletters
- Printers/Tickets
- Reports
- Scanning
- ScanTix
- Season package/season tickets
- Seating Plans & Charts
- Security
- Stripe
- Tickets
- Uncategorized
- Updates – Webtix
- Updates – Wintix
- Video tutorial
- Webinar
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix5
- Webtix6
- Wintix 6
- Wintix5
Tags
-
Recent Posts
Search Results for: email
Email receipt to people who have purchased tickets by phone
…ceipt. You will see the screen below appear, where you must have all of your email server information entered (as in the example shown). You then can view the file that the customer will get. Click on Email and the file will be emailed, assuming that you have entered all information correctly. Your IT dept or computer administrator should have your server name, port, etc. … Continue reading
Email a ticket or receipt from the Wintix 6 sales record after a sale
…there is a sale number at the top left. Please make a note of the name. NOTE: This PDF is automatically saved in C:\Tix7\Output. Go to your regular email and attach the PDF to the email address to which to wish to send. … Continue reading
Email error message
…is response from the destination host IP – 199.8.232.84 – 550 , 5.7.1 (her email address): Recipient address rejected: What was happening was her notifications were being sent from centerstageticketing.com. They are listed as *from* her. Her mail server notices that the sender was not the same as the computer sending it. Therefore, it rejected the email that was supposed to go to her. If this happens to you:> Solution: > 1) Access Authorize.net’s… Continue reading
Posted in Authorize.net, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5
Tagged tutorial
Leave a comment
Just a simple email. . . but it brought a hospital to a standstill
…a box office? A couple things: Don’t open any unsolicited (or unexpected) email If you do open an email, do not open any attachments. Back up your data, files and programs, dammit. If someone else is on your network, and not as careful as you, you will also get hit. With a good backup, the Hollywood Presbyterian Medical Center would have been back in business in a couple hours. Without the backup, they were helpless. Will this affect Wintix data… Continue reading
How to run a zip code report with the Export Email function
…in the box beside it) and choose any other fields you want to appear in your spreadsheet/report. Make sure you check the Mainsale Show_ID and any other field that will give you the information you’re looking for. Click on Export email and the file will be automatically saved on your desktop named at the top of screenshot above (Mailing List: \Users\Peggy\Desktop\EmailExport_9-8-2011) – but of course the path name will differ from the one pasted ab… Continue reading
Authorize.net error 33 (email is required)
…ons getting this error when they are trying to buy tickets online through Webtix? Are you seeing it when testing to see if your Webtix shopping cart is processing credit cards? Here is a sample of what it looks like: To change the “Email is required” to “not required”: Login to your Merchant Interface at https://account.authorize.net/ Click Settings in the main left side menu Click Payment Form Click Form Fields Find Email and uncheck the Required… Continue reading
How to create an email list in Wintix 6
…st button. If you requested the list to be sent in a spreadsheet format, you can then modify this list in order to print to your printer or email the spreadsheet file to your email program. … Continue reading
Send email reminders about tickets to upcoming performances
…ming performance. Click on Mailing list | Generate a mailing list | Export email – see screen shot below. Then choose the Select by show or performance tab and also choose the output file type you wish to export the data. If you are only interested in emailing a group of patrons who are attending a specific show and performance, choose the radio button labeled Select by single performance. Once you choose that radio button, you will see the list o… Continue reading
Patrons aren’t receiving email confirmations when they purchase tickets
…t should take care of most of the problems. Don’t forget the obvious. Have your customers check their spam folders. Contact your Internet Service Provider (ISP) For anything else, you need to get hold of the ISP and find out exactly why they are rejecting your email. You may also need to let them know which IP addresses will be sending emails for your domain. The IP address that Webtix uses *could* change. However, it should not. The only time the… Continue reading
Posted in Desktop Software, Tickets, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
Tagged tutorial
Leave a comment
email reports
…ecount Here is an example of the report (we entered 5 as the number of tickets). Once you receive this report, you can export it into your favorite email program, like Constant Contact, to send out a promotional email…. Continue reading