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Search Results for: email
What to do if you get “Email address is required” while entering credit card in Wintix
…must change a setting in Authorize.net and Wintix. Here is how to do that: Log into your Authorize.net admin interface. Click on Account | Settings |Email receipts. Uncheck the boxes: Email transaction receipt to customer (if email address is provided) and Email customer for each successfully authorized ARB transaction. Next, in Wintix: Go to File | Initialization | Mailing list and make sure Force entry of an email address is unchecked. That’s it… Continue reading
How to email reports
…t as a PDF. Attach the PDF to your email. 2) Run the report and send it to email and input the correct email settings in the form below (you will see this screen when you choose email from the drop down menu). Another way to share reports (say you have board members who need to get their own reports) is to add those people to your password list in Wintix. Go to Tools | Passwords | Edit the list of users. Choose the user and only give them permissi… Continue reading
Returning patrons can retrieve their customer information in Webtix through their email address
…he cart total, etc. There is a field labeled “Retrieve your information by Email address”. See screen shot below. THIS is for returning online customers. They would enter the email address they used when they first purchased. They would enter the password they used when they first purchased. NOTE: The password field can be left blank, so if it was left blank (either by purposely or by overlooking it) they would need to leave it blank to log in the… Continue reading
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How to create an email list for a specific date range
…shot below: Next, click on the Select fields tab. Choose the radio button Email list under Type of file to create. Wintix will automatically choose the following fields: Last, First, Account and Email. Uncheck the box labeled Account. See screen shot below: You’re ready to create the list, so click on the Create list button: Wintix automatically saves your file here: C:\Tix7\Output. However, when you click on Create list, your spreadsheet program… Continue reading
How to create an email list of people who bought tickets during a specific time period Wintix 6
…Do you want to generate an email list of people who bought tickets during a specific time period? In Wintix, go to Mailing list | Generate a mailing list | Export email. Check the Range of sale dates box. Enter the starting date and ending date of the date range. Choose the Output file type. Check the Skip records with a blank email address box. Click Export list. Here is an example of what the email list looks like in a spreadsheet. … Continue reading
Has your email address that you use to send Webtix receipts and tickets been reported as spam?
…le to discover that one of our client’s email address had mistakenly been reported as spam and the address was blacklisted. Here is what it looks like if an email is rejected. We will need to whitelist it on our end so the emails are accepted. … Continue reading
How to create an email list of patrons
…Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields to export tab, and choose first name, last name, then scroll down and choose Email address. Here is an example of the email list displaying as a spreadsheet. … Continue reading
How to email tickets in Wintix
…e to Email radio button. Click the Print button. The email window will open. Note: the above items in bold can be copied and pasted one by one into the email form in Wintix. Having trouble emailing tickets in Wintix, click here. … Continue reading
How to generate a mail list of people who don’t have an email address by running a query
…by default. In the field, type this command: select * from customer where email = “” NOTE: This query will render a mailing list for everyone in your customer database for those patrons who do not have an email address. Choose your preferred Output file type to send either to a spreadsheet (or DBF file). Uncheck the Skip records . . . and Included only records . . . boxes. Click the Export list button. Here’s an example of what the spreadsheet re… Continue reading
How to create an email list using “Generate a mailing list | Create a new list”
…t” button. If you requested the list to be sent in a spreadsheet format, you can then modify this list in order to print to your printer or email the spreadsheet file to your email program. … Continue reading