Search Results for: back door

Selling tickets at the door

…hart, do a sale and purchase the number of tickets you wish to sell at the door. Use the non-discounted “At Door sales” price category. Take these tickets to the venue and sell at the door. If you are using a seating chart, capture all seats you wish to sell at the door. Use the non-discounted “At Door sales” price category. Take these tickets to the venue and sell at the door. After each ticket is sold, make sure and circle the appropriate price… Continue reading

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How to print unsold tickets

…e event: in Wintix, edit the sale that you created when selling the at the door tickets. Input how many at the door sales you have done. NOTE: Since you may have taken in a combination of cash, checks and credit cards, you may wish to edit the sale and change the payment type so you can indicate how much you collected in cash, checks, and credit cards . Within the File | Payment type, you can add a payment type labeled “split cash/check,” “split c… Continue reading

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Add a message to your show about at-door sales after show goes off sale

…along the lines of ‘Tickets to this performance are only available at the door.’ Is this possible?” Here’s how to do it: In your show setup, you can enter verbiage that will appear on the your show page in Webtix. Go to Show | Edit a show | Internet options | Show info tab. Type in the following html code. (Text in red can be changed to whatever you would like.) <B> <font size=”3″>Online ticket purchases go off sale 1/2 hour before show time. Tic… Continue reading

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How to sell tickets in Webtix 5 to select patrons, before going on sale to the general public

…https://tix5.centerstageticketing.com/sites/natqc/showdates.php?domain=BACKDOOR&s_id=237. When you’re in the link, you will see the promo code field. Input backdoor into the Promotion Code Information field, then click the Find and Apply Promotional code button. After you have clicked on the Find & Apply Promotion Code button, you will see your special price appear. Continue through the online process until you have completed your sale. NOTE – aft… Continue reading

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How to presale tickets in Webtix 6 to select patrons, before going on sale to the general public

Have you ever wanted to pre-sell a specific event online to an select group of patrons and not allow these same tickets to be sold to the general public? This will allow your customers to purchase a tickets at a special price. They will only be allowed the special price you give them. For Wintix 6, here are the steps: Set up the show, dates, times, and prices. Go to Show | Edit a show and click on the Run of show prices button. From here you can… Continue reading

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Hitting Theater Hard: The Loss of Subscribers Who Went to Everything

…ater companies: How do I get the audience back, and once I get them in the door, how do I keep them for the next show?” The nonprofit theater world’s industrywide crisis, which has led to closings, layoffs and a reduction in the number of shows being staged, is being exacerbated by a steep drop in the number of people who buy theater subscriptions, in which they pay upfront to see most or all of a season’s shows. The once-lucrative subscription mo… Continue reading

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How to turn off Webtix sales

…efore the performance but you still need to be able to sell tickets at the door. Here’s how to do that: IMPORTANT: If you go to Show | Edit a show | On & off sale and set the off sale time however many hours before show time, that would turn of the ability to sell tickets in the box office, so don’t do that. Instead, set your off sale time in the box office for one or two hours after curtain. This will give you time to reconcile your box office. T… Continue reading

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Scantix

…sts of the ticket identifier plus a random identifier. When scanned at the door, the tickets are checked for the following: a) Correct performance b) Ticket has been previously scanned in c) The random identifier matches what is on the server Tickets can be scanned out if the patron wishes to leave. Tickets can have some of their sale information checked with the status function. This returns the customer’s name, address, and date and time they pu… Continue reading

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Error messages while swiping cards in Quick sale (Quicksale)

…count, needs to relax the AVS settings when you are selling tickets at the door and doing quick sales. Once you have closed your box office for the evening, you will need to go reset the AVS settings to the original configuration. Log into your Authorize.net account and click on the settings link. For more information, here is a link to helpful Authorize.net videos. When in the this site, click on the AVS video. See screen shot below: When you are… Continue reading

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How do you stop people from reprinting GA tickets and using them fraudulently?

…or ushers. When your patron shows up with the print at home tickets at the door, and the usher doesn’t recognize the patron, have the patron tell the usher their name. The usher can then look at the manifest and check off the name on the manifest. This should reduce any chance of patrons getting in without having paid for those GA seats. For our clients that have events for which people will counterfeit tickets, whether the print at home type or t… Continue reading

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