Search Results for: scantix

How to determine how many people did or didn’t attend a performance

…The best way to get the most accurate count on how many people attended (or didn’t attend) a performance (versus how many tickets were sold) is to use ScanTix and a scanner so that Wintix will be able to report those who attended and those who did not. To run the ScantTix report, in Wintix go to Reports | Other reports | Bar code scanning Choose the type of report you would like.  … Continue reading

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How to install a barcode font (39 AKA 3 of 9) in Wintix for 1D barcode scanning

Note: If you are planning on using bar coded tickets with Scantix, we recommend 2D barcodes (QR bar codes or Datamatrix). You can read more about putting QR codes on your tickets here. An even better alternative is to use the built in printer fonts. If you have a GoDEX, Datamax or Zebra, these fonts are built in (check the manual). They are much better than these Windows fonts. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *… Continue reading

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What should a bar code scanner display?

…d a practice session is today, you do not need to re-enter it. Just click on Show | Utilities | Change a date or time. You can change the date and time to today. That way, it will show up in Scantix. If you want to re-scan tickets, you need to reset the scans for a performance. To do this, click on Tools | Bar code scanning report | Reset scans…. Continue reading

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How to save or discard an original bar code in case of exchange or cancellation

…If you are using Scantix to scan guests into your venue, you may need the ability to create a new bar code in the event of an exchange or cancellation. Go to File | Initialization | Sale settings. You may check or uncheck the Save the original bar code if doing and exchange or cancellation of a sale box depending on your needs.  … Continue reading

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Other reports

…Other reports give you valuable information about where your customers live, if someone is a new patron, how many performances your patron has attended, a handy way to create a very specific and targeted email list, and a bar code scanning report if you use Scantix for bar code scanning. Zip code report First timers Count of performances Export email Bar code scanning Historical report for all sales… Continue reading

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Generating QR barcodes on tickets

…printer. It requires some testing. Generally speaking, 3/8” square will barely work. ½” square is generally a good compromise. You may need to go to a larger size for fast, accurate scans. The response from ScanTix should be less than a second. Depending on your printer, your tickets will look something like this: If you need to remove the image, just highlight it and click your delete button…. Continue reading

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2020 Newsletters

…ns Use icons to communicate about your coronavirus policies September 2020 Scantix for bar code scanning now available for Android, iPhone & Zebra Coming soon! Automatic social distancing seating plans Coming soon! Webtix integration with video streaming platforms Save Our Stages – important relief bill in Congress for live entertainment industry October 2020 newsletter Paying separately but sitting together in socially distant seating Schooling y… Continue reading

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Are there potential problems with print at home tickets?

A “print at home ticket” can be reprinted many times. If anyone arrives at the theatre with a reprinted “print at home” ticket, anyone can be let in. On the night of the performance, have your Report | By show | Single performance handy. When a patron shows you their ticket, you can look them up on the report manifest. If you experience any duplicate copies where patrons are making extra copies of the ticket, you will be able to deal with that wi… Continue reading

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How to set up a Datalogic Memor Wireless Barcode Scanner

…This is one of our favorite bar code scanners. Click the link below for set up instructions. Memor set up 10 15 14  … Continue reading

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