Search Results for: install wintix

Good information about House Seats

Posted on October 30, 2012

…plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online. Once a particular character is replaced with a letter, like “H,” then the seat is not available for sale online. How this applies for in-house sales is that the “H” seat hasn’t been sold but is not available for sale to the general public until released by the box office man… Continue reading →

Posted in Desktop Software, Seating Plans & Charts, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix 6 | Tagged | Leave a comment

FGL printer setup

Posted on July 26, 2010

…TX in text mode. Datamax S class using DTPL. This document does not cover: Installation and setting up the printers (covered in each printer’s manual). Installation of the printer’s icon (covered in Windows documentation). Plug in the printer, turn it on, and print a test ticket using the buttons on the front panel. If this does not work, the printer is defective. Connect a printer cable from the printer to your computer (printer cables do not com… Continue reading →

Posted in FGL printer setup, Printers/Tickets | Tagged | Comments Off on FGL printer setup

Do you need Cyber Security Insurance?

Posted on November 2, 2017

…nores PCI security standards, there could be a problem. Malicious code can install itself and read input from the keyboard, card swipe, or memory. This gets sent back to the criminals. This is probably the biggest threat. There are two solutions: EMV terminals and encrypted card swipes. EMV terminals ($400 – $700) You have seen these in stores where you insert your credit card. Encrypted card swipes These encrypt everything from the keyboard to th… Continue reading →

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How to run a report by day | show for a day using the prices format

Posted on July 3, 2014

…com or call 831-920-1254. Our support team will upload these two files and install them into your Wintix6/Reports subdirectory. Once you have these two files or already have these files,then you may generate this report by following these directions: If we email you the two files, save them to the following directory: C:\Wintix6\Reports\By Day\Sales Then follow the instructions below for running the report. If you run into any issues, let our supp… Continue reading →

Posted in Desktop Software, Reports, Wintix5 | Tagged | Leave a comment

Clean your Boca printer head

Posted on March 18, 2015

A Wintix user reported they were experiencing erratic behavior from their Boca printer. They were randomly getting two extra blank tickets printed at the end of a print run. This could be caused by dust or other debris on the print head. The print head should be cleaned periodically to prevent debris from building up on the print element. The required cleaning interval varies greatly depending on the quality of the ticket stock and the amount of… Continue reading →

Posted in Printers/Tickets | Tagged | Leave a comment