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Search Results for: printing%20season%20tickets%20purchased%20on%20line
Printing labels while selling tickets
…To turn this feature on or off, go to Show | Edit a show At the bottom left of that screen is a check box labeled Print labels while selling tix. If that is checked, Wintix will prompt you to print labels during a sale. Uncheck that box and the prompt will no longer appear during a sale…. Continue reading
How to stop the “$” tickets (special price) from printing the dollar value
In Wintix, click on File | Ticket setup | Windows printer setup button. You will be viewing the lasertix.lbx ticket template (see screen shot below). You should see something like this (see the highlighted Price variable): Double-click on the Price variable and you will get this next screen: Here is the string that you will need to type (sorry, you cannot copy and paste into the General tab | Expression box). Note: type exactly what you see bel… Continue reading
Setting up a Datamax S Class 3210 or 3306 Thermal Printer
…de. Press the F1 button and you want the parser mode to be DPL for Windows printing. Switching to FGL printing – and back again: The “S” class is their top-of-the-line, high speed, heavy duty, direct thermal printer. It defaults to being in “auto” mode. That means it is supposed to automatically switch between FGL (text mode) and DPL (Windows mode). Ninety percent of the time auto mode works as advertised. When it is not working, you need to tell… Continue reading
Are your custom tickets printing upside down?
This happened to one of our clients who uses custom tickets. The solution is to rotate the image on the ticket. NOTE: the “image” is whatever the ticket printer prints on the ticket. If you are using custom printed tickets, they come with a pre-printed image (say of a mascot) so the image YOU print is the ticket information regarding seat number, row, etc.) This is an example of how the tickets looked: Right click on your printer icon. (If you do… Continue reading
Are your reports printing to the ticket printer?
NOTE: This post is primarily an internal post for a very unusual situation. If you have a similar type of problem, you are welcome to try the solutions below. If these instructions don’t solve your issue, please call support at 831-920-1254. We had a client with this problem. Here was the situation: The chart displayed on a 2½”x 5″ piece of paper If you tried to print the report, it tried to print to the ticket printer This also happened with the… Continue reading
Tickets not printing correctly?
…A Wintix user sent us a picture of his tickets: They thought they may need to replace the printhead. If your tickets look similar to this, please do the following before replacing your printhead: Check the printer cable. Unplug and plug it back in and make sure the cable is tightly plugged in. Check the printhead connection. One of the connections may have worked itself loose. … Continue reading
How to keep the word “Row” from printing on General Admission (GA) tickets
Here is how to modify the ticket format for a general admission show (whether you’re using the default ticket format = Lasertix.lbx OR using a special ticket format [STF]). When you’re using the default ticket format (lasertix.lbx): Click on File|Ticket setup. If you’re using a special ticket format (STF): Go to Show | Edit a show | Click the Settings button by the Special ticket format (lower left of the editing a show screen). For both ticket f… Continue reading
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Is there a delay when you print tickets?
…d choosing the radio button labeled Print directly to the printer. However, in some cases, this causes a delay in printing. If this happens to you, then choose the radio buttons labeled Spool print documents so program finishes printing faster and Start printing immediately. After the radio buttons have been chosen, click on the Apply and OK buttons and you’re done. Try printing tickets in Wintix. You should see a major difference in ticket printi… Continue reading
Color graphic on ticket is fuzzy or grainy when printing on a GoDEX printer
If you have a 300 dpi printer, the graphic or logo should print clearly. You may need to get a better digital logo designed. Show the graphic or logo to your designer and find out if you can get a better resolution of the design. An image can appear grainy when people are using a color graphic. The driver defaults to half-tone, so it dithers it. There are two solutions: Change the dithering in the driver to None. Have your Art Department change t… Continue reading