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Recent Posts
Search Results for: printing%20season%20tickets%20purchased%20on%20line
Windows update caused ticket printing to stop 9-24-21
…rday that Microsoft put out an update to Windows. Right after that, everyone started having problems. Now, most of this is conjecture and deduction. But there is supporting evidence emerging. “It appears that Microsoft has so far been unable to fix the vulnerabilities in Windows network printing.” https://www.theregister.com/2021/09/21/microsoft_printnightmare/ https://krebsonsecurity.com/2021/09/microsoft-patch-tuesday-september-2021-edition/ htt… Continue reading
Can you only choose an HP printer when printing tickets?
…Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions…. Continue reading
Printing the name of a show you can’t publicize on a ticket
…he ellipsis button (…) and change to the desired font. When you’re finished modifying the ticket, click File | Save. Now test your work by printing a ticket from a sale record for your show…. Continue reading
When do you need to have an environmental variable installed? (Trouble printing)
…nging the names, to make sure they’re exactly the same, will work, that would be best. Adding an environment variable to a computer sets the defaults for label and ticket printing in Wintix. See how to get printer settings to work without each workstation having an environment variable…. Continue reading
Printing house blanks
…ts. Give it a status field (so you can see it) and price codes (so you can sell it). Then, “sell” the blank seats. They will print out with blank seats. Or go to Show | Edit a show and double click on the performance. Turn off the seating chart. Then, click on Tools | Ticket printing | Print unsold seats for 1 performance. Select that performance and decide how many general admission tickets you want to print. Use your word processor. Word process… Continue reading
Posted in Desktop Software, Printers/Tickets, Seating Plans & Charts, Tickets, Wintix5
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Printing tickets on two printers
…the Page setup tab, you should see which printer is being used for ticket printing. If the BOCA is showing, then click on the down Page Setup button. You should then be taken to another window which will display a Printer button. Click on this button and you will be given the opportunity to switch from your current printer being used (the BOCA) to the backup printer you want to use (Your DMX 3210). See sample screen shot below: Click on the OK bu… Continue reading
Having trouble printing or emailing? Check your printer cable
…ng. They replaced the bad cat5 cable and now it works! Hooray…. Continue reading
Is more than one ticket being printed on a ticket?
…Print directly to the printer to Spool print documents so program finishes printing faster/Start printing immediately. Usually we choose Print directly to the printer because, in most cases, the printer is connected to the local computer NOT the print server. Once we made those changes, a ticket seller could start printing. Those tickets correctly printed first before the other ticket seller started printing their ticket a few seconds later. (They… Continue reading
Are you having trouble printing tickets after your computer was asleep?
…You could have this problem: When a Windows 7 or Windows Vista-based PC resumes from sleep or hibernation, the following USB device problems may occur: You may receive an error message. The USB device may not work. The USB device may not work as expected. Click here to learn how to troubleshoot this issue. Thanks to our friends at Boca Printer Store for sharing this information with us. … Continue reading
Print the house
…to however many seats you have in your seating plan. Go to Tools | Ticket printing | Print the house. On the Setup tab, choose your seating plan. On the Ticket text tab, enter the information desired. Click on Printer setup (bottom left of screen). The Ticket printing setup window will appear. Click on Windows printer setup. The Label designer window will appear. Add the tixnum expression field to the ticket format, making sure the Calculation ty… Continue reading