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Search Results for: printing%20season%20tickets%20purchased%20on%20line
Print job not clearing from the printing queue
…e advanced tab. Settings should match options shown below (attachment advancedtab.png) Now click Printing Defaults at the bottom of this tab, then click the Advanced button at the bottom of the popup window. Disabled Advanced Printing Features as seen below: After this, all printing from the tickets program functioned normally. Please note that this solution works when the client does not use a Generic/Text Only driver nor the FGL passthru driver…. Continue reading
Batch printing unprinted tickets
…e Date printed column when tickets have not been printed. Once the tickets are printed, you will see a date they were printed. By default, we have specifically designed tickets that haven’t been paid and show in red as being out of balance to NOT print when batch printing. Some clients were printing out unpaid tickets and were being distributed without getting payment. We have designed this feature as a safeguard for all of our box office clients…. Continue reading
Batch printing “unprinted tickets for a performance,” using only one ticket delivery method
…do NOT wish to print: Go to Sales|Sales Records|Bring up the sale|Go to the Other Information tab on the far right of the sales record|Click on the Ticket Delivery Method dropdown box and choose the method to one that you will NOT be printing. Then, go to Tools|Ticket Printing|Print unprinted tickets for a performance|Choose the Show/Performance|Printing Options tab|Check the box for “Print only one ticket delivery method”|From the dropdown under… Continue reading
Setting up a Datamax E-4205e
…a text based printer will save you about 1½ seconds per ticket. If you are printing more than 250 tickets per day, you will probably want to do things this way. In general, the Windows printing system is fairly reliable, but it can cause trouble. In those cases, the only way to get the printer working is with this method. Windows 7 print driver installation You still need to install the print driver. You still need to set the paper size, orientati… Continue reading
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How to print tickets for online sales
…low you will find instructions for printing individually selected tickets, printing a range of dates, and printing for a particular performance. 1. To print unprinted, individually selected tickets: To get a list of online sales, for a day, or a date range: Go to Reports|By day|Clerks|Report for one clerk – which would be Webtix The link below explains this step by step and is very helpful: https://help.centerstage.com/2014/02/reports-by-day-by-cl… Continue reading
Posted in Desktop Software, Printers/Tickets, Tickets, Webtix Online Ticketing, Wintix5
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Tickets not printing correctly: FGL Boca printer
…n trying to print tickets with their FGL Boca printer, the tickets started printing ‘off’ every 6th ticket. In other words the tickets weren’t printing correctly. Fix: Problem solved when going into driver and changing from Automatically select to the setting Cont. Feed – no break in both the Ticket printer driver and in the ticket setup in Wintix. Here’s how to do it: Go to Printers and Faxes (Windows XP) or Devices and Printer (Windows 7) Right… Continue reading
Recalibrating a Datamax 4203
…bout printing issues that started out of the blue. One day the printer was printing, the next day it was not printing correctly. The tickets were printing so that there was at least 1″ of blank space before the printing started. We verified that the ticket stock was loaded correctly. The top offset was set to -1.15. We changed it to -1.40 and the ticket stock was pulled in too far into the printer. We could not get it to print any better. Since th… Continue reading
Datamax “S” class – Switching to FGL printing – and back again
…(“parser mode”). It should be twice. Toggle between “Auto, DPL and DTPL” using the F1 and F3 keys. Select the DTPL mode (Auto mode seems to be unreliable) DPL mode is used for Windows printing to the printer. Once the selection is made, press and hold the F2 until the on-line light comes on and release it. Start printing. … Continue reading
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Having problems printing tickets on your Boca Windows Printer?
…tings and I’m not sure why it is doing this.” If your Boca printer is only printing one ticket per sale record, no matter how many tickets were sold in that sale: More than likely, it’s the paper size settings in the printer that is causing this issue. If you’re using Letter size paper in the Boca printer driver in Windows, then your ticket format will need the detail band set at the 5″ mark. In Wintix, click on File|Ticket setup|Windows printer s… Continue reading
GoDEX RT200I tickets not printing correctly
…iver and load tickets in a Godex RT200i printer here. Are your tickets not printing as they should? It could be that you have removed a ticket from the printer without removing the stub that belongs to the ticket. How do you know? Take a look at the back of the ticket below. Each ticket is numbered. The same number is printed on the main ticket and the stub. There is a white arrow on one of the black lines which calibrates the ticket. This shows y… Continue reading