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W as a price code or a wheelchair symbol

Posted on March 22, 2018

…ear up her tickets and then forgets the sale was cancelled. She shows up on the day of the concert and shows her tickets. However, you can run your show report and the report will show the seats were cancelled and sold to someone else…. Continue reading →

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Webtix doesn’t look good in IE (Internet Explorer)

Posted on March 21, 2018

…a reason why people are using newer, better browsers than IE. It’s the devil of browsers and making anything work in it is a real pain for programmers, as it’s never been developer friendly. Statistically, its only used by less than 4% of the global population. For example, here is what your Webtix page may look like on IE:   Pretty squishy, right? Even Microsoft wants users to migrate to their new browser, Microsoft Edge, which displays Webtix we… Continue reading →

Posted in Webtix Online Ticketing, Internet connectivity | Tagged | Leave a comment

2018 newsletters

Posted on January 30, 2018

…Magically add info to Webtix shows Bring reservations to life by converting them to sales November 2018 We give thanks for you and all our blessings! How to schedule and unschedule an automated report 2019 support increase Order ticket stock for holiday shows The “prompt for backup” message disappeared Think twice before ignoring ADA ticketing requirements… Continue reading →

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Do you need Cyber Security Insurance?

Posted on November 2, 2017

11/2/17 Last week, one of our theatres asked us some innocuous questions. A lot of their business was coming in through Webtix, it was recommended that they get “Cyber Security Insurance.” And, they wanted to know what we were using for “cyber insurance.” Cyber insurance? For our business? We had never heard of it. We knew what it would probably refer to. But when we thought about it a little more, it did not make any sense. The first question wa… Continue reading →

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Is cyber insurance worth the paper it’s written on? – Help Net Security

Posted on October 27, 2017

…Source: Is cyber insurance worth the paper it’s written on? – Help Net Security… Continue reading →

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How to add gift certificates in Wintix 6 to be sold on Webtix

Posted on October 16, 2017

…lds. Optional: It’s not necessary, but if you want to add an Event type or GL code designation, you may do so now. If you do not have Gift Certificate in your Event types or GL codes, you may add these under File | Event types and File | General ledger codes. Next, click on the Season prices button. Input your data in the Price categories, Price and Print on tix columns, in the same way you would add this information for your individual shows and… Continue reading →

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Setting up a flex-pass season package in Wintix 6

Posted on October 3, 2017

…r a certain kind of event and let them know about upcoming similar events. GL codes. In the General Ledger Code field, type a key word to describe the department. Later, you can run reports by the general ledger entry. The purpose of this report is to group the shows and their money into a list for each department. Keep track of remaining seats. This keeps a running tally of the number of seats available for sale for each performance. This is hand… Continue reading →

Posted in Webtix6, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Setting up a streaming event with no set date in Wintix 6

Posted on January 12, 2021

…r a certain kind of event and let them know about upcoming similar events. GL codes. In the General Ledger Code field, type a key word to describe the department. Later, you can run reports by the general ledger entry. The purpose of this report is to group the shows and their money into a list for each department. IF YOU ARE USING WEBTIX TO SELL TICKETS ONLINE Click on the Internet options tab. Click on the Domains button to allow Webtix to sell… Continue reading →

Posted in Webtix6, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Add information to Webtix for a single performance by using Perfinfo (Perf info)

Posted on September 27, 2017

…ormances, click here. Here is where to enter the information and where it appears on your Webtix page. Performance information If you want information specific to a performance, go to Show | Edit a show | Edit date (or double click on the date) | Click on the Perf Info 1 and Perf Info 2 tabs. Once you click on the Purchase button for a performance, the next window shows the text entered into the Perf Info 1 tab. Once you select your seats or numbe… Continue reading →

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Changing prices after you’ve sold some tickets – Wintix 6

Posted on September 20, 2017

…t something that makes sense like “New adult price.” The last thing to do is to go to the Internet options tab and make sure the new price code is checked and the old price code is unchecked…. Continue reading →

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