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2016 newsletters

Posted on March 23, 2016

…ere interrupted Talk to us about what you need in Wintix and Webtix Run a report with only one price category Run a report for sales in the next fiscal year May 2016 Unencrypted connection message A famous particle physics lab, a baby bison and Wintix Spring cleaning sale – 40% off selected ticket stock Please update your Wintix! Make inactive names active again How to use Wintix on a Mac April 2016 Here’s some entertaining news – now we’d like to… Continue reading →

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Is letting patrons retrieve their information in Webtix with their email secure?

Posted on March 22, 2016

…een offering this feature since the year 2009 and our clients have yet to report that this kind of criminal activity has ever occurred. So far, in this specific market that we are in usually doesn’t bring on this kind of criminal activity. Currently, our version 5 doesn’t have the ability for someone who has forgotten their password to retrieve it. They would have to call you to have you create a new password to enable them into the database so th… Continue reading →

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Add a “Book now” button in Facebook to your Webtix page

Posted on March 14, 2016

…he top of your Facebook feed. We chose “Send Email,” but you can add a “Book now” button and link it to your Webtix page so people can easily buy tickets. Facebook has automatically added a Call to action button at the bottom of your page’s cover photo. Click the down arrow on the Call to action button and choose Edit call to action. Choose Book now and paste a link to your Webtix page in the Website field. When visitors click that link, they can… Continue reading →

Posted in Webtix6, Webtix5 | Tagged | Leave a comment

Setting up a season package in Wintix 6

Posted on March 3, 2016

…r a certain kind of event and let them know about upcoming similar events. GL codes. In the General Ledger Code field, type a key word to describe the department. Later, you can run reports by the general ledger entry. The purpose of this report is to group the shows and their money into a list for each department. Keep track of remaining seats. This keeps a running tally of the number of seats available for sale for each performance. This is hand… Continue reading →

Posted in Desktop Software, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Sell pre-assigned season packages in Wintix 6

Posted on February 25, 2016

…ton will appear. When you click on the button the Credit card data window appears. Depending on how you are set up, you can choose to manually enter the card number or swipe the card. Split payment Wintix 6 allows your customer to split payments between different payment types very simply. If the total owed is $37, and the customer wants to pay $20 by cash and $17 by check, select Cash from the Pay type drop down menu, then type in $20. Click the… Continue reading →

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How to add a special added performance with different prices to sell on Webtix

Posted on February 22, 2016

…link to the added performance show in the ShowInfo tab of the original show Go to Show | Edit a show | Internet options | ShowInfo tab If you have someone fluent in HTML, they can input the show link code. For a nominal fee, we can provide you with the correct HTML code. Here’s an example of what it looks like online: When you click on that link, it takes you to this page:… Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

Authorize.net error when trying to do a refund for a Webtix sale

Posted on February 19, 2016

…r message when you are trying to do a Webtix refund in Authorize.net: “Error. An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.”? When this happened to one of our Wintix users, she contacted Authorize.net, where they discovered that when the refund window popped open, there were special characters in the Description field. That was what was causing the error messa… Continue reading →

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How to uninstall a Microsoft update

Posted on February 8, 2016

…creates the annoying pop up urging you to upgrade your system to Microsoft 10. It is update KB3035583. (A big thanks to Gina Draker of Ozark Actors Theatre for alerting us to this update and how to get rid of it!) Go to Control Panel | Windows Update | View Update History. Then click on Installed Updates to bring up a complete list. If you scroll to the top of the page, you will see a link called Installed Updates. Click on it to remove an update… Continue reading →

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Changing text in Webtix (the language function)

Posted on February 4, 2016

…” to refer to the data and time. Also, your customers may not even speak English. They may need Webtix in a different language. Here is how Webtix handles this. Webtix uses a “translation table.” This is a file where Webtix looks up a text string and finds text to substitute. There are a couple components: The translation table The setting in config.php The lang() function – which does the work The steps: Copy the empty language table from the /_i… Continue reading →

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Wintix updates 10/26/15 to 1/5/16

Posted on January 18, 2016

…gful answer. This unexpected data was confusing people when it was put in reports. 10/27/15 Season ticket report now can be appended to the output file. Season ticket reports can be sent to the screen, printer or a DBF. If they are sent to a DBF, the data can create a new file or be appended to a pre-existing file. 11/13/15 Daily sales report, Run of show report and Performance report will sent output to a spreadsheet with all the fields. This is… Continue reading →

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