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Search Results for: delete a show
Delete records
…t | Customer lookup. Bring up the record. Click on the button labeled Deleted at the upper right corner of the customer record. (See screen shot below.) After you’ve marked each customer record you want to delete: Go to Mailing list | Utilities | Remove records marked for deletion. That will delete all customer records with the Deleted button checked. If there are any sales records attached to the customer, you will be prompted to merge the sales… Continue reading
Delete temporary (temp) files
…Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder. Can’t find your appdata folder? By default, it’s a hidden folder in Windows 10. Watch this minute long video to learn how to access it…. Continue reading
Did you accidentally delete a customer record?
…ull of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read this post for one way to restore the record. Our client discovered a similar method. She ran a Reports | Report by Customer for the customer that was deleted. This gave her a list of all the sales that were attached to that customer, because the sales still existed even though the customer was deleted. She then… Continue reading
Can’t delete chart even though Wintix says there is one?
…This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it. Online, it showed up with the ascii characters in a chart, but you couldn’t select anything. When you uncheck the box labeled “use a seating chart” this is what displays: Clicked “Yes” this displays: … Continue reading
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Setting up a flex-pass season package in Wintix 6
…al, flex pass season packages do not include performances during the sale. Delete date. Delete a performance from your package. Internet options. See instructions below. On and off sale. Choose the dates the season package is on and off sale. IF YOU ARE USING WEBTIX TO SELL TICKETS ONLINE Click on the Internet options tab. Click on the Domains button to allow Webtix to sell this show. In Domains, price codes and payment types, you need to enter th… Continue reading
Edit a show in Wintix 5
…bels while selling tix gives you the option to print sales routine. Edit date When you click this button, Wintix displays the Performance Setup window. Click here for instructions on how to use this feature. Add date Add one performance at at time. Delete date Delete one date. If you want to delete more than one date, select multiple dates by using the ctrl or shift key. Show notes This pop-up window is for instructions or information needed durin… Continue reading
Payment types
…ou wish to delete a payment type, click anywhere in the type and click the Delete a payment type button. See note below. NOTE: You should NOT delete a payment type if there have been any sales in that payment type. To be safe, run a Report by Day | payment types to find a listing of payment types that have been used. Click Save changes to return to the main window. There are two ways to set up service charges and taxes in Wintix: Within the show s… Continue reading
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Setting up a season package in Wintix 6
…a new chart for your season. Add date. Add a performance to your package. Delete date. Delete a performance from your package. On and off sale. Choose the dates the season package is on and off sale. Edit history – shows you who, when and what was edited in the show. IF YOU ARE USING WEBTIX TO SELL TICKETS ONLINE Click on the Internet options tab. Click on the Domains button to allow Webtix to sell this show. In Domains, price codes and payment t… Continue reading
Edit a show in Wintix 6
…ple dates Lets you add multiple performance dates all at once. Delete date Delete one date. If you want to delete more than one date, select multiple dates by using the ctrl or shift key. Show notes This pop-up window shows you what has been entered in the Show info tab on the Internet options tab. This information is displayed in Webtix once someone clicks on the Purchase button. Edit history A pop-up window appears with the date and time of any… Continue reading
Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6
…age Software and we’ll give you a hand. If you want to modify the master copy on the server, there are two ways to do it: Re-create the format where it is. Depending on how complicated the format is, this can take awhile. Erase the format. If you click on File | Label and receipt setup | Delete a report or label, you will see a list of files- see sample screen shot below. Select the one you want to delete. That file will be removed from the server… Continue reading