Search Results for: printing season tickets purchased on line

List of everyone who purchased for an entire season

At some point, everyone wants this report. The place to start is by going to Mailing list | Generate mailing list |Create a new list. There are a number of options. Click on the Query tab | Range of sale dates and enter the starting and ending dates. Click on the Select fields tab and select the appropriate fields. Make the Output file type to be a DBF file. Memorize the mailing list name at the top of the window or change it to whatever you want… Continue reading

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Back up and restore to Center Stage Software server after selling tickets at a remote event

…dentials. Removing the C from connstring will make the program ignore that line. Whichever line has the C will be the line that Wintix will use to connect to a server. Below is an example of an sqlrdd.ini file with two connstrings – note only the top line has a C. (If you wanted to switch connections, just close Wintix, remove the C from the top line, add the C to the bottom line, save changes.) ConnString=MySQL=data4.centerstageticketing.com;UID=… Continue reading

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Exchanges for season tickets subscriptions

…ncel the entire season ticket sale and the single transactions that follow the season ticket. Run a customer history report using the account number and you will be able to see all the sales transactions for that particular customer. The next step is to double click on the season ticket sale and each individual show attached to the season ticket sale. Click on the Other information tab and cancel the sale. Since the season ticket performances are… Continue reading

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Season tickets

…Set up a flex-pass season ticket in Wintix 5 Set up a flex-pass season ticket in Wintix 6 Set up a pre-assigned season ticket in Wintix 5 Set up a pre-assigned season ticket in Wintix 6 Select and sell a season package in Wintix 5 Select and sell pre-assigned season packages in Wintix 6  … Continue reading

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Pay what you can (PWYC) or pay what you like for season tickets or packages

…etter you use that is your season ticket price category. While selling the season tickets, enter the number of tickets your patron would like at the PWYC price. Because PWYC is set for zero dollars ($0.00), proceed to the payment tab to enter the amount of payment. Notice that two tickets have been selected and that the price each is still $0.00. In this case, our customer wants 2 (two) for $100 each. Paste the GRAND TOTAL (in this example, 2 x $1… Continue reading

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GoDEX RT200I tickets not printing correctly

…setup the driver and load tickets in a Godex RT200i printer here. Are your tickets not printing as they should? It could be that you have removed a ticket from the printer without removing the stub that belongs to the ticket. How do you know? Take a look at the back of the ticket below. Each ticket is numbered. The same number is printed on the main ticket and the stub. There is a white arrow on one of the black lines which calibrates the ticket…. Continue reading

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Season package show cancelled after there have been sales?

…eason prices Add price(s) Click the Save changes button. Then exchange the tickets in the season package sale, choosing the same seats, but at the new price. For the sale record that was made to the canceled show, exchange those tickets for the Gift Certificate show or whatever you have set up for the exchange. Use the Special price category when making the exchange. The Special price will be the amount you have determined. That will give the patr… Continue reading

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Batch printing “unprinted tickets for a performance,” using only one ticket delivery method

…do NOT wish to print: Go to Sales|Sales Records|Bring up the sale|Go to the Other Information tab on the far right of the sales record|Click on the Ticket Delivery Method dropdown box and choose the method to one that you will NOT be printing. Then, go to Tools|Ticket Printing|Print unprinted tickets for a performance|Choose the Show/Performance|Printing Options tab|Check the box for “Print only one ticket delivery method”|From the dropdown under… Continue reading

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Letter from Authorize.net re: SSL v3 and Hard Error Line 343

…o all Authorize.net users on Oct. 28, 2014 regarding SSL v3 and Hard Error Line 343. This is just a notification. The instructions to actually fix the problem are here. Dear Authorize.Net Merchant: As you may be aware, an Internet-wide security issue, commonly referred to as POODLE, has been identified in the last two weeks and affects anyone using older Web browsers that use SSL version 3 (SSLv3), specifically Internet Explorer (IE) 6. This issue… Continue reading

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How to move your data from our server to yours

…dentials. Removing the C from connstring will make the program ignore that line. Whichever line has the C will be the line that Wintix will use to connect to a server. Below is an example of an sqlrdd.ini file with two connstrings – note only the top line has a C. (If you wanted to switch connections, just close Wintix, remove the C from the top line, add the C to the bottom line, save changes.) ConnString=MySQL=data4.centerstageticketing.com;UID=… Continue reading

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