Search Results for: printing season tickets purchased on line

How to set up service fees for season tickets

Posted on February 23, 2016

…f three shows, so the season package service fee is $4.50. In this case, we added three payment types to further capture payment details: Season cash, Season check, and Season Credit card…. Continue reading →

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Batch printing unprinted tickets

Posted on July 20, 2023

…t will call. Here are the instructions. NOTE: Many of you are selling your tickets online, so this post will not apply to you. Go to Tools | Ticket Printing | Print unprinted tix for a performance and click on the Print report button to get a list of printed and unprinted tickets. It is important to print the report in order to find the unprinted tickets you want to print. In looking at the report below, notice there is no date under the Date prin… Continue reading →

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How to print tickets for online sales

Posted on October 31, 2014

…Call? Below you will find instructions for printing individually selected tickets, printing a range of dates, and printing for a particular performance. 1. To print unprinted, individually selected tickets: To get a list of online sales, for a day, or a date range: Go to Reports|By day|Clerks|Report for one clerk – which would be Webtix The link below explains this step by step and is very helpful: https://help.centerstage.com/2014/02/reports-by-… Continue reading →

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Setting up a streaming event with no set date in Wintix 6

Posted on January 12, 2021

…pe for reporting and marketing purposes. You can create reports to see who purchased tickets for a certain kind of event and let them know about upcoming similar events. GL codes. In the General Ledger Code field, type a key word to describe the department. Later, you can run reports by the general ledger entry. The purpose of this report is to group the shows and their money into a list for each department. IF YOU ARE USING WEBTIX TO SELL TICKETS… Continue reading →

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Print job not clearing from the printing queue

Posted on June 22, 2015

…ncedtab.png) Now click Printing Defaults at the bottom of this tab, then click the Advanced button at the bottom of the popup window. Disabled Advanced Printing Features as seen below: After this, all printing from the tickets program functioned normally. Please note that this solution works when the client does not use a Generic/Text Only driver nor the FGL passthru driver…. Continue reading →

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How to add a service charge to all performances within a season ticket

Posted on December 9, 2015

…service charge for each of the 3 shows in the package. Go to Show | Edit a season package. Click on the Season prices button. Enter $7.50 in the Per ticket service charge field. You will now have your per ticket fees paid for in the season package sale. However, when closing the show and running the run of show report, the service charges will not be included in the totals collected for that show. To remedy that, once the package sale has complete… Continue reading →

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Season ticket report

Posted on April 15, 2015

…eason ticket holders to print on mailing labels. Go to Reports | by Show | Season tickets There are several option to display what you need: By default, all the season tickets will be checked to include. At the upper right, you can click the Select all or Clear all button to choose. If you select the only Season tix radio button, the report will include all season tickets from both mainsales and oldsales. If you select the All shows radio button,… Continue reading →

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Select and sell a season package in Wintix 6

Posted on November 26, 2013

…package when each one is selected. Note: A season package automatically sells all the shows in this list, so you cannot select individual shows from this list as you do for an individual performance sale. In this example, we double-click on the Bogus Theatre Season Tickets package on the list, or select it and click on the Sell the tickets tab to advance to the seating chart. Note: this is for a simple season package sale that will use the same s… Continue reading →

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Hard Error Line 343: Disable SSLv3 in your operating system

Posted on November 12, 2014

…ze.net for in house credit card transactions. They reported the Hard Error Line 343. We contacted Authorize.net about it and they sent us links that your IT personnel will need to follow to eliminate SSLv3 from your operating system. This is not a Wintix or Webtix issue. Authorize.net sent a letter to all of our customers that use their services on Oct. 28, 2014. Read the letter. Here are the links received from Authorize.net on how to correct the… Continue reading →

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Error 270 – Line item one is invalid

Posted on July 26, 2012

…f our clients reported their online patrons got this error when purchasing tickets online: Error 270 – Line item 1 is invalid. This is an Authorize.net error. They didn’t have any special characters. We did some digging and discovered that because our client had prices with six decimal places, this was confusing Authorize.net. We have since modified the code. NOTE: THE ERROR 270 happened when an online patron purchases tickets through Webtix. When… Continue reading →

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