Category Archives: Webtix Full License

How to set up your very own central box office using Wintix and Webtix

Posted on August 24, 2012

A theater that acts a central box office sells its own tickets, as well as tickets for other private or non-profit organizations. This is a good arrangement in cases where organizations would like to share resources and may not have … Continue reading →

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Ticket delivery methods for Webtix 6

Posted on July 23, 2012

For Webtix online orders In Wintix, go to File | Ticket delivery methods. In the screen that appears, click on the ticket delivery method you want your patrons to have or unclick those you don’t wish to offer. Save changes. … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Printers/Tickets, Tickets | Tagged | Leave a comment

Edit show information for Webtix

Posted on July 23, 2012

To change the main show description for online Webtix customers … In Wintix, go to: Show Edit a Show Choose the Show Click on Internet Options Enter the main show information in the “Show Info” tab. (see screen shot below) … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How do I get a “Buy Tickets” button for my website so customers can connect to my Webtix page?

Posted on February 21, 2012

We don’t supply you with a button, but we do have links for some HTML code for the button your web master creates. Before you login into the admin.php section, you will have to set up some permissions.Visit this link … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How to modify a receipt for a specific show

Posted on February 21, 2012

In Wintix: Go to any sale record, click on Print a receipt. Select the Custom report format radio button. The Modify button will become active. Make the desired changes to the Receipt.frx format. (See screen shot below.) Save the modified … Continue reading →

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How to diagnose a sluggish, slow system that stops responding or times out

Posted on February 10, 2012

Is your system or network slow or sluggish? Does it stop responding or time out? Could there be a problem with your internet speed? There are several things to check for in a diagnosis: Are you using 32 bit or … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Internet connectivity | Tagged | Leave a comment

How to use Quick Sale (quicksale) once a show is “off sale” on Webtix

Posted on February 10, 2012

It’s just a couple of hours before the show and you’ve set the show to go off sale online because you don’t want people to continue purchasing through Webtix this close to the performance. But you want to continue to … Continue reading →

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Abandoned Webtix seats are automatically returned

Posted on February 8, 2012

When people abandon their ticket purchase on Webtix, Webtix automatically returns the seats. There is a standard default of 20 minutes for a sale to be completed, although we can change it for you. If the patron does not complete … Continue reading →

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Change the time that Webtix holds pending tickets

Posted on January 19, 2012

When one of your customers selects tickets in Webtix, those seats are taken off sale. If the sale is abandoned, the seats are still held. The seats will be held until they timeout. Then, they are released. The default timeout … Continue reading →

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Two ways to collect donations in Webtix 5: set amount and amount of their choice in Wintix 5

Posted on January 19, 2012

With Webtix, you can accept donations at the dollar level of your choice or let your patron choose their own amount to donate. For set levels of donations, you would create your donations as a “show.” To let them choose … Continue reading →

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