Category Archives: Webtix Full License

Who hasn’t forgotten or lost a password at one point or another? If your customer created a password online in Webtix, you may need to be able to find the password if they forgot it. Here is how to find … Continue reading →

One of our customers reported the following: “People are purchasing on line the credit card charge goes thru, but there’s nothing in Wintix.  The sale number doesn’t exist.  I’m having to recreate the sale and it’s happening sporadically.” This customer … Continue reading →

There isn’t a way to set up an alert for Webtix orders that have a message in the remarks but it is easy to keep track of them. One of the reasons why Webtix email confirmations are important is you … Continue reading →

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. NOTE: make sure the image is a lower resolution (72 dpi) – that will allow you to … Continue reading →

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading →

Gmail is a little different from standard email: Gmail uses port 987 and is encrypted Anything sent to the server must be encrypted in order to be accepted Notes: Gmail accounts are free and do not take much time to … Continue reading →

Do you want to partner with another organization who can offer your tickets as part of a package or other perk? One of our customers has such a scenario: “We have a hotel that we are partnering with to sell … Continue reading →