Category Archives: Updates

IMPORTANT WINTIX UPDATES DECEMBER 22, 2021

On December 22, 2021 we will be uploading the following updates: Season tickets that use seating charts are properly deleting the charts after use. The Pay Type Display Value was further refined to give the values of each ticket and … Continue reading

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Webtix fix 12-17-21

IMPORTANT: Sales processing issue in latest Webtix update has been resolved As you know, there was a Webtix update uploaded at 8:43 Pacific Standard Time. Some of our clients reported problems processing sales. We were able to locate the problem … Continue reading

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Wintix updates 11-3-21

Daily sales report for 1 clerk has pay totals, items and credit card lists. Incorrect number of seats on the chart header will not display on the daily sales, run of show, and by performance reports if there are no … Continue reading

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Wintix updates 11-12-21

The Daily Sales Report had been updated because the report’s queries were not taking into account all sales. Totals for transactions are now correct in the report. The variable PHONE is now found when running the Run of Show Report. … Continue reading

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Wintix update 9-28-21

OUR DEVELOPERS HAVE RESTORED PRINTING AND OTHER ISSUES CAUSED BY MICROSOFT WINDOWS UPDATE. Last week, many of you had trouble printing tickets and other issues. Our developers quickly discovered they were caused by a Windows update from Microsoft. Our team … Continue reading

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Webtix update 9-24-21

A new Webtix release has been launched September 24, 2021 Please note that the following updates have been uploaded to your Webtix shopping cart. Correction to PayPal logic to allow Webtix to continue on to the processing and receipt pages … Continue reading

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Wintix update 9-24-21

OUR DEVELOPERS ARE WORKING TO RESTORE PRINTING TICKETS CAPABILITY IN WINTIX. PLEASE DO NOT UPDATE YOUR WINTIX UNTIL WE HAVE COMPLETED THIS WORK. We are aware of, and are working diligently to fix, an issue that has removed the ability … Continue reading

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SEPTEMBER 24, 2021 Update

We have resolved the ticket printing issue. Please note the correct build date and time. For those of you who weren’t able to print tickets earlier, you should be able to now, since we have uploaded our standard default ticket … Continue reading

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Windows update caused ticket printing to stop 9-24-21

We have figured out how to work around the problem. The only problems that are coming up now are from box offices that have custom ticket formats. We can copy their ticket format back in a couple minutes. So, what … Continue reading

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Wintix updates Aug. 2021

When editing a sale and searching by phone number, the message, ‘Nothing found’ will display if no phone number is found. Selecting a new label has a fix for an occasional error where the data type was invalid. This should … Continue reading

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