Category Archives: Wintix 6

How to print a receipt during a sale – during or after a sale

Posted on August 14, 2012

There are two ways to print a receipt during a sale in Wintix. You can make it a global setting or choose to print a receipt during a sale. To make it a global setting, go to File | Label … Continue reading →

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How to run a seating plan report for a single performance

Posted on July 23, 2012

Go to Reports | By show | Single performance. Choose your show in the left column. Choose the performance date in the right column. Choose your output preference from the drop down on the bottom left. Click the Seating chart … Continue reading →

Posted in Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Setting up a show that has both reserved and general admission (GA) seating for Webtix

Posted on April 18, 2012

For this tutorial, we will use the 12/24/23 performance of “An American in Paris.” You will need to have two seating plans. One is a regular seating seating plan for your reserved seats. The other seating plan is for your … Continue reading →

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How to set up and add a clerk (user) to Wintix and set the password and permissions

Posted on April 5, 2012

First,  set up clerk names and assign passwords: Go to Tools | Password | Edit the list of users. The default login is sysadm. The default password for sysadm is also sysadm. Sysadm is a security hole. You need to … Continue reading →

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Error: “Invalid Market Type”

Posted on April 5, 2012

If you get the error “Invalid Market Type” while trying to charge a credit card through Wintix: Go to File | Initialization | Credit Card Tab. Click on the Market Type drop down box and choose 0-Default. Click on Save … Continue reading →

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Collect donations by adding a “Donation season package”

Posted on February 10, 2012

You can easily collect donations online with Webtix by setting up a donation as a season package. See also: Get a Donate button for Webtix donations To enter a Donation event as a season ticket package:     Click on Show … Continue reading →

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Merging duplicate customer records in Wintix 6

Posted on May 29, 2020

This is the procedure for merging two duplicate customer records: In Wintix, go to Mailing list | Customer lookup. Type the last name of the customer you want to merge into another record. You will see all instances of that … Continue reading →

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Email receipt to people who have purchased tickets by phone

Posted on January 19, 2012

You can tell Wintix to print a receipt to an email. On the General Information tab of the customer’s sales record: Click on Print a receipt – the printing a receipt window will appear. Click on Print to email. If … Continue reading →

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Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Posted on February 9, 2021

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading →

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Can you change the ticket delivery method for each event on Webtix?

Posted on December 6, 2011

It depends on which version of Wintix you are using. Wintix 5 At this time, no. The ticket delivery at this time is a global setting. Setting the ticket delivery cannot be done in Webtix on a per event basis.  … Continue reading →

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