Category Archives: Wintix 6

How do I add a custom Webtix receipt?

Posted on November 29, 2012

Webtix already has a standard receipt, but if you need to have a custom receipt for one particular performance or event: Go to Show | Edit a show | <Choose your show> |Internet options tab | Custom receipt tab. You … Continue reading →

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You need to add Canadian postal codes, eh?

Posted on November 2, 2012

Canadian postal codes include letters as well as numbers, so you need to set up Wintix to accept them. In Wintix, click on File | Initialization |Options 2 tab. Input ten (10) X’s then click on Save settings. You should … Continue reading →

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Initialization Options 1 Tab Wintix 6

Posted on July 2, 2013

Go to File | Initialization. The Initialization settings window appears: The Initialization window is where you will setup Wintix to best suit the specific needs of your organization. Select from the choices offered in the Options 1 tab. Venue The … Continue reading →

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Good information about House Seats

Posted on October 30, 2012

Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online.  Once a particular character is replaced with … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How to change the date or time of a performance

Posted on September 28, 2012

These instructions are for when you need to change a date or dates of performances for which tickets have already been sold.  This happens either when a mistake was made in inputting a show, but most likely, this needs to … Continue reading →

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Does PayPal work with Webtix 6?

Posted on September 20, 2012

PayPal has gone through some changes in its configuration since the transaction keys were first entered into Webtix 5 in 2019.  In order for your patrons to be able to purchase online using our latest Webtix 6, you will need … Continue reading →

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Go to Event Type to change your default purchase button to display the word donate or any other text for Webtix

Posted on September 10, 2012

Want to change your Webtix default purchase button? Go to Event type in Wintix and you can easily change it there. You have a default button that says Purchase on your Webtix site for all the shows you are selling. … Continue reading →

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How do I search a customer by their email address?

Posted on September 6, 2012

Click on Mailing list. Click on Customer lookup. The Searching the customer table window appears. Start typing in an email address. The field will start to autofill. You can continue to type or choose the correct email address if it … Continue reading →

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Run a donations report

Posted on August 16, 2012

In Wintix, go to: Reports | By day | Donations Choose the starting date and ending date Choose Report on the totals for each customer That will give you a list of donors during that time frame and a total … Continue reading →

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How to run a donations report in Wintix 6

Posted on March 5, 2021

Go to Reports | By day | Donations. There are several variables from which to choose. Choose your starting and ending dates by clicking through the calendars or entering the dates. You can run the report and review what each … Continue reading →

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