Author Archives: Peggy Dillon

How to manually update Wintix 6

Go to Help | About Wintix. The date of the build is in the white section of that window. Click the Download update button and follow the prompts. If you see a message DynaZip Unzip warning – a file already … Continue reading

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How to create an email list in Wintix 6

Go to Mailing list | Generate a mailing list | create a new list. If you don’t want to use the default mailing list name, choose one of your own. Select the Output file type. If you will be exporting … Continue reading

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Sell streaming events through Wintix and Webtix 6

You can using Wintix and Webtix to sell tickets to a streaming event. Set your streaming event up like a regular show and your patrons will be able to purchase tickets online. The day before  or a few hours before … Continue reading

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Require patrons to agree with “Terms and conditions” before they purchase tickets online – Wintix 6

Terms and conditions are the legal agreements between a service provider and a person who wants to use that service. The person must agree to abide by the terms of service in order to use the offered service. Terms of … Continue reading

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Split payment for two or more people in one sale that want to sit together without social distancing

PLEASE NOTE: The split payment feature was designed with ONE ticket buyer in mind. Maybe they were going to pay cash for their purchase but realized they didn’t have enough cash and would need to pay the remainder with a … Continue reading

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Collect donations online without a service charge – Wintix/Webtix 6

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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How to set up and use automatic social distant seating plans

Due to public safety precautions during the Covid outbreak, many venues are required to implement measures to protect their patrons. One of the most important ones is socially distant seating. Wintix now will automatically create social distancing seating plans that … Continue reading

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How to test your Scantix before using

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs … Continue reading

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Scantix error codes

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software  immediately. This correlates to the “Scan In/Out/Status” functions. 11 Barcode is … Continue reading

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How to use Scantix with an Android or iPhone

NOTE: The system administrator needs to give each clerk permissions to scan tickets by going to Tools | Passwords | Edit the list of users | Permissions | check Sales – Scan bar coded tickets and validate.  Go here to … Continue reading

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