Author Archives: Peggy Dillon

The Daily Sales Report – Wintix 6

It’s critical to run a Daily Sales Report every day! This report will guarantee that daily sales are input correctly. If any errors occur during input or if a Webtix sale did not complete because an online patron abandoned the … Continue reading

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Natalie Smigel’s Op/Ed (Stage 212) about merchants paying for credit card “rewards programs”

7-9-2019 Dear Editor, I would like to invite local businesses to join me in a campaign to call for change in the credit card industry. I am the Business Manager of a local nonprofit that accepts credit card payments. Recently, … Continue reading

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Can’t delete chart even though Wintix says there is one?

This is an odd little thing we’ve encountered. The client says the show did NOT have a seating chart but you cannot uncheck it and save it.  Online, it showed up with the ascii characters in a chart, but you … Continue reading

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How to copy run of show prices in Wintix 6

Run of show prices are used to enter a price code into a show once and have it automatically appear in every performance. NOTE: Whether you add the run of show prices while adding a new show or by editing … Continue reading

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How to save or discard an original bar code in case of exchange or cancellation

If you are using Scantix to scan guests into your venue, you may need the ability to create a new bar code in the event of an exchange or cancellation. Go to File | Initialization | Sale settings. You may … Continue reading

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Adding images to your Webtix page – Wintix 6

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. NOTE: make sure the image is a lower resolution (72 dpi) – that will allow you to … Continue reading

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Setting ticket printer settings inside Wintix – no environmental variable

If you  have an environmental variable, go here for instructions. If you don’t have an environment variable on the computer, here is what to do: In Wintix, go to File | Ticket setup | Windows printer setup – you now … Continue reading

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Do you see white boxes or squares on your Webtix seating chart?

When you or your patrons are looking at a seating chart online, do you see any white boxes or squares where a seat should be? The “seats” can be bought BUT there are no seats really there to buy. You … Continue reading

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You must click on a performance to make a sale in Wintix 6

Are you an organization that puts on lots of shows and/or lots of performances? It’s easy to accidentally have the wrong performance selected if there is a long list of them and sell tickets to the wrong performance. You can … Continue reading

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Search for a show while selling a ticket

Do you have a long list of shows? Do you sometimes need to scroll up and down the list of shows in the Selling a ticket window to find the show you want to sell? While the list of shows … Continue reading

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