Author Archives: Peggy Dillon

How to set a time for a performance to go off sale in Webtix

If you want different settings for the off sale time for online sales, you will need to go into the internet options for that show. Go to Show | Edit a show | Internet Options | Domains.  Highlight the Domain … Continue reading

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How to determine donations taken during a certain performance

When you want to find out donations for a specific show, do the following: Go to Report | By show | Single performance. Highlight the show and date of performance. Click the Sales items report button and run it to … Continue reading

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Sell and track donations as a “sales item”

There are a couple of ways to handle donations in Wintix. You can create a “Donations” season package. But! If you create “donation” as a sales item, it can be added to any in-house sale without having to create a … Continue reading

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How to get a report for all (or some) shows by price categories

Go to Report by show | Season ticket | All shows Depending on which shows you wish to run a report, you can choose to select the Select all or Clear all buttons and manually select the shows. Choose the … Continue reading

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Do a refund for a GA sale in Wintix 5 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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Do a refund for a GA sale in Wintix 6 – tickets not printed

In the Sales record, go to the Other information tab and click the Cancel this sale button. When you click on the Cancel this sale button and you haven’t already printed tickets, you will get this message – see below. … Continue reading

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How to use run of show prices

Please read these instructions carefully, as this operation has changed considerably from Wintix 5 to Wintix 6. Click here to learn how to add Run of show prices. How To Use Run of Show Prices Let’s say you have a … Continue reading

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Are there no seats attached to a sale?

Have you checked to see if the seats in your seating plan were labeled correctly? In this example, our patrons purchased two seats to “1776.” But if you open the sales record and click the Display seat list button, you … Continue reading

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Setting up Webtix shopping carts

Please note: this is for our internal support team… Before any work is done, Diane sends a quote and the Wintix  Center Stage Software support provisions and Webtix shopping cart for the client to review, complete, and email back to … Continue reading

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How to do a partial return for an unpaid reservation, then collect money for the remaining seats

Go to Sale | Sales record and search for the sale for which you’ll be returning seats and collecting money. Click on the Tickets tab and click the Return seats button. Highlight the seat(s) you want to return. Click the Return … Continue reading

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