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Monthly Archives: February 2016
Sell pre-assigned season packages in Wintix 6
Click here to learn how to add and edit a pre-assigned season package in Wintix 6. Click here to learn how to sell a flex season package in Wintix 6. NOTE: One of the biggest features of season packages in … Continue reading
How to set up service fees for season tickets
Do you charge a service fee per ticket? You will need to make sure you charge the correct amount of service fees for a season package then. Go to File | Payment Types Enter a payment type or types for … Continue reading
How to add a special added performance with different prices to sell on Webtix
One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6, Wintix5
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Just a simple email. . . but it brought a hospital to a standstill
News on Tuesday … Hollywood Presbyterian Medical Center declared an emergency. The computers that ran CT scans, laboratory, and pharmacy work stopped. There was a message on the screens that the computers had been disabled by a thing called “ransomware.” … Continue reading
Authorize.net error when trying to do a refund for a Webtix sale
Do you get the following Authorize.net error message when you are trying to do a Webtix refund in Authorize.net: “Error. An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.”? … Continue reading
Authorize.Net Technical Updates 2/17/16
Below is the content of some technical updates you may have been emailed from Authorize.net on or around Feb. 17, 2016. Here is what our head programmer, says about the updates, “After reading the information, I can see that none … Continue reading
Who is coming to your show tonight and what seats are unsold?
We’d like to share a great idea that one of our Wintix users, Marlene from Grace Arts Live, uses to give her a quick visual for the night of the performance that lets her see where her unsold seats are. … Continue reading
How to disable seats on a seating chart
Do you have seats that can’t be sold for just one performance? Here is how to disable those seats on a seating chart so they can’t be sold. Go to Show | Edit a show | <Edit date> | Edit … Continue reading
How to uninstall a Microsoft update
In this case, we wanted to uninstall the update that creates the annoying pop up urging you to upgrade your system to Microsoft 10. It is update KB3035583. (A big thanks to Gina Draker of Ozark Actors Theatre for alerting … Continue reading
Changing text in Webtix (the language function)
With Webtix, we have made our best guess as to what your customers will understand. For instance, the word “performance” refers to a single date and time of an event. However, customers may expect the word “game” to refer to … Continue reading