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Recent Posts
Monthly Archives: November 2014
Hard Error Line 343: Disable SSLv3 in your operating system
We’ve had a handful of clients call us who use Authorize.net for in house credit card transactions. They reported the Hard Error Line 343. We contacted Authorize.net about it and they sent us links that your IT personnel will need … Continue reading
News bulletin about POODLE security issue 10/29/14
Center Stage Software has been getting inquiries from some of our customers who use Authorize.net and have received a notification from them about a Internet-wide security issue, commonly referred to as POODLE. Here is some important information: Who does POODLE … Continue reading
Posted in Desktop Software, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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Set permissions for clerk to “Include off sale shows”
A Wintix user reported that when she was selling tickets, many of her shows that had already passed but had not been archived, were not on the list. We instructed her while she was in the Select the Show tab, … Continue reading
Get a cumulative total for each donor
Donors can be the lifeblood of any theatre and you want to be able to track how much any given patron has donated. This information can be used in many ways: determining who has responded to a donation campaign; determining … Continue reading
How to get a combined season ticket report for all (or some) shows with price categories
NOTE: This operation requires us to email you two custom report files: CUMULATIVE REPORT WITH CATEGORIES.FRT and… CUMULATIVE REPORT WITH CATEGORIES.FRX. You need to put them in your Tix7/Reports/Show/Season ticket folder. Please contact support@centerstage.com or call 831-920-1254 for the files. … Continue reading
Posted in Accounting, Reports, Season package/season tickets, Wintix5
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How to determine how many people did or didn’t attend a performance
The best way to get the most accurate count on how many people attended (or didn’t attend) a performance (versus how many tickets were sold) is to use ScanTix and a scanner so that Wintix will be able to report … Continue reading
Credit card expiration date is backwards
A client of ours reported that when they swiped a credit card at point of sale in Wintix, the expiration date was backwards (for example, instead of being 02/15, it inputs 15/02). The problem was that the radio button Enter … Continue reading
Include the off sale shows
Each performance of every show has it’s own ‘Off sale’ date and time. When you’re setting up your show and entering the performance dates and times, Wintix automatically enters an Off sale time as Show Time. So if your show … Continue reading