- American Disabilities requirements for ticketing
- Central Box Office
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- FGL printer setup
- FundRaiser Software
- General Information
- Internet connectivity
- Just for fun
- Season package
- Season tickets
- Seating Plans & Charts
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix updates
- Wintix 6
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
- Do not use special characters in a discount code name for Webtix 6!
- Are you quick sales missing seat numbers?
- Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
Monthly Archives: November 2012
Code modifications include: 1) Added needed function calls to process_response.php used when matching session is not found. 2) Cleaned up code syntax and removed deprecated function calls. 3) Increased default cache time for better heavy load handling. 4) Updated “barcode” … Continue reading
In order to print 2 x 5.5 thermal ticket stock using the Zebra 2824 direct thermal printer, you will need to do the following: 1. In the Windows driver, do a right click on the Zebra printer driver and choose … Continue reading
Webtix already has a standard receipt, but if you need to have a custom receipt for one particular performance or event: Go to Show | Edit a show | <Choose your show> |Internet options | Custom receipt. Here is the … Continue reading
That depends. You can run it from a server shortcut if the laptop is staying in the box office. If you want to be mobile, you need a copy of Wintix installed on the laptop.
To run a comp report for a run of a show, do the following: In Wintix, click on Reports | by Show | Run of performance | <Choose show>. Choose the check box labeled One category only. Choose the appropriate … Continue reading
One of our customers emailed us: It would be great if you could set a specific email to go with different events. For example, we have an event coming up that is a one day, general admission that doesn’t work … Continue reading
Wintix uses port 3306 for MySQL. That’s it. If you have a firewall installed (like the Windows firewall), you need to make sure this port is open. If you are going to send email from Wintix, you also need port … Continue reading
“Inactive names” is defined like this: Inactive people are people who have not purchased anything since a particular date (the default is the last two years) Inactive customers do not belong to a specified group Inactive customers are people who … Continue reading