- American Disabilities requirements for ticketing
- Central Box Office
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- FGL printer setup
- FundRaiser Software
- General Information
- Internet connectivity
- Just for fun
- Season package
- Season tickets
- Seating Plans & Charts
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix updates
- Wintix 6
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
- Do not use special characters in a discount code name for Webtix 6!
- Are you quick sales missing seat numbers?
- Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
Monthly Archives: October 2012
If you need to transfer Wintix data to a new computer, please be aware that this is a somewhat complicated process and we can do this for you for a nominal fee (contact our Support Department: 831-920-1254 or firstname.lastname@example.org). Otherwise … Continue reading
Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online. Once a particular character is replaced … Continue reading
A Wintix customer wanted to create a list of all people who bought single tickets in the last three years. We gave him the instructions that follow, but you can use them to create a list for any amount of … Continue reading
I accidentally cancelled a reservation. How can I restore it so the sale is still on the original date?
In Wintix, go to the sale that was cancelled. Click on the Other information tab. See screen shot below: Click on the Audit trail button. The Audit trail window will appear and it looks like this. Print this out. Look … Continue reading
Used for pre-sales or for members of a fan club who need a reward Enter the show, dates, times, prices. Enter the special prices you want available as promotional codes. You can have as many promotional codes as you want. … Continue reading
Code modifications include: 1) Enhanced Webtix Health Check to assign a default of blank ” for fields of type “char” and “varchar”. 2) Added include to the send_email function for certain admin processes. Files Updated Since Webtix5 release 2012.10.08: _includes/test_database.php … Continue reading
Code modifications include: 1) Enhanced PDF ticket rendering. Attempts to first use efficient Linux binary PDF converter (if available) before attempting PHP libraries. 2) Modified Authorize.net SIM module so that item description seats have commas in correct location. Files Updated … Continue reading