Instructions for reserved seats with a seating chart
First, you need to set up the seating plan. Click on Tools | Seating plans | <double click on your plan>.
Then, in the status field, put an uppercase “W” in to indicate the wheelchair accessible seat and a lowercase “w” to indicate the companion seat.
Click on OK to close the plan. Click on the Update all charts that are based on this plan button.
What customers will see in Webtix – the seating chart now has new icons for wheelchair accessible and companion seating:
Webtix will display a new screen when patrons click on a wheelchair accessible seat:
Both questions must be answered “Yes.” If someone tries to select a companion seat without selecting a wheelchair seat, they cannot continue. They get an error message:
If they have selected a wheelchair seat or a wheelchair seat and companion seat, they can continue. The next screen displays:
The customers complete the sale in the normal way.