- American Disabilities requirements for ticketing
- Central Box Office
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- FGL printer setup
- FundRaiser Software
- General Information
- Internet connectivity
- Just for fun
- Season package
- Season tickets
- Seating Plans & Charts
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix updates
- Wintix 6
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
- Do not use special characters in a discount code name for Webtix 6!
- Are you quick sales missing seat numbers?
- Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
Monthly Archives: April 2011
In general, Wintix requires this information because it is a much safer transaction and better business practice. However, when things get really busy, you can use Quick sale. If you press the Alt key and Q at the same time, … Continue reading
To begin, you need to generate a report by clicking on Report | By show | Single performance for one performance or run of show (if you have more than one performance) and send to a DBF file, rather than … Continue reading
For both your in-house credit card transactions and for your online ticketing with Webtix, the API login and key have to be absolutely correct. The key and login are generated by Authorize.net. If at any time, you generate a new … Continue reading
Feature Enhancement: 1) Enhanced Webtix5?s Authorize.net SIM interface to VOID via the transaction-id and AIM method. Bug Fix: 1) Fixed a bug affecting RTT/Promotional codes that prevented the saving of special priced tickets quantity. 2) Fixed a bug affecting Paypal … Continue reading
Go to Mailing list | Generate a mailing list | Export email. The Exporting email addresses window will open. Click on the Select by show or performance tab. There are three output file types you can choose from: DBF, spreadsheet … Continue reading
Make sure that the Wintix program is installed on the computer in which FundRaiser is (or will be) installed. Wintix needs to be installed on the server where FundRaiser is installed. FundRaiser cannot access Wintix on workstations. It needs to … Continue reading
You can print a receipt to your thermal printer. Before you do so, while in Wintix, click on File | Initialization | Options 2 tab. Make sure the print receipt while selling tickets is checked. While in Wintix, click on … Continue reading
Click on Tools | Ticket printing | Print unprinted tickets for a performance. The next step is to choose the one event and the single performance date.
Voiding is done for a sale that was transacted on the same day of the sale. If a day goes by after the original transaction, then you would do a credit. If you use Authorize.net, you can go directly to … Continue reading
Check your valid price codes within the seating plan for that show. That seat may not have been configured correctly to accept price codes. Click on Show | Edit a show. Choose show and performance date. Click on the Edit … Continue reading