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Search Results for: version 6
An important message about backing up
…ot a backup. Don’t let a salesman fool you. For Wintix 5 (and our upcoming version 6): It’s a little more complicated and there are lots more choices. Simplest, fastest and cheapest: do a “dump” and back up the dump file to a CD. CDs are about 25¢ each these days and they hold about 700 MB. The dump file is pure text. That means that you can use any text editor to examine your tables for corruption. Set up a second MySQL server on your laptop. The… Continue reading
Error message – “You must choose some seats to proceed”
…o complete their online purchase? It could be that they are using an older version of Internet Explorer (IE). Add verbiage on your website to say something like “If you’re using an older version of Internet Explorer, you may have difficulty in purchasing tickets. If you’re having difficulty, please upgrade your IE browser or use a different browser like Firefox or Chrome.” Go to Show| Edit a show | Internet options. Click on the Performance tab. E… Continue reading
Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental
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IP address for updates.centerstage.com
Issue: Our client who has the latest Wintix version 5 software and locally hosts their data could not download the Wintix version 5 update by clicking on Help | About Wintix | Download an update. We also discovered when trying to add new seating plans, we couldn’t do it. We determined it was a permissions issue, as well as port 3306 was not opened. The IT department of our client emailed that they had opened ports for the updates multiple times…. Continue reading
Customer records mistakenly merged?
…l look at the zip code, the first letter of the last name, and a condensed version of the address. If all of those match a record, the record will be marked as a duplicate and removed from the file. The sales history from the record that is removed will be merged with the record that is kept. The record that is kept will be the record that was entered into your database first. For example, say there are two customers in Wintix: Pierre Finch, Venic… Continue reading
How to apply a promotional code to a specific performance in Wintix for online sales
…column does not apply to this version of Wintix…it will be used in future versions. The last column is labeled Performance. Enter the Performance ID for the show for which the promo code applies. If you click on the button labeled List of performances at the top of the screen (see screenshot below), you will see a listing of each performance for the show. Each performance has a unique Performance ID number. Type the number in the Performance colu… Continue reading
Posted in Accounting, Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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Generic info on PHP and Apache versions
…r compliance issues. This results in refusal of PCI approval, unless their version numbers are re-configured to be hidden from server output. Online resources suggest having updated software and hiding specific brand/version info from output. Current stable release of PHP is 5.3.8 and gets security updates. Anything below PHP 5.3.8 does NOT get security updates, per the PHP Foundation. Any scan finding a lesser PHP number will result in a PCI refu… Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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Webtix6 release 2013.04.08
…_includes/libf_validatePromotion.php _includes/module_admin_user/display_userEdit.php _includes/lib.php _includes/test_version.php… Continue reading
How to print a receipt during a sale – during or after a sale
…ix 5: You can also choose to print a receipt while making a sale. In Wintix 6, the check box is found on the Sale Summary tab. In Wintix 5, the check box is on the Finish the sale tab. If that box is checked by default (as above), then Wintix will always bring up the receipt window. If the box is NOT checked by default, you can choose to check it at the point of sale, on the Sale Summary tab. NOTE: If you are printing a receipt from a sales record… Continue reading
Webtix5 release 2011.06.26
…_rtt/rtt_selecttix_bchart.php _includes/libf_validatePromotion.php _includes/admin_testRequirements.php _includes/test_version.php… Continue reading
Error: cannot load xfrxlib.fll
…q3hgAEc5rYgR7Xyf_Da?dl=0 If you have a 32 bit machine, the three files should be in C:\Windows\System32\ If you have a 64 bit machine, the three files should be in C:\Windows\SysWOW64 The dll’s do not need to be registered. If you are unsure whether you have a 32 bit computer or a 64 bit computer, click on Start | right click on the Computer menu choice | select Properties. You will see the version listed as System type. NOTE: You may, or may not,… Continue reading
Posted in General Information, Printers/Tickets, Reports, Tickets, Wintix5
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