Search Results for: scantix

How to use Scantix with an Android or iPhone

…ds to be readable by the scanner. Go here to learn the advantages of using Scantix. Scantix makes bar code scanning a snap. Touch the Scantix icon to open the app. The Center Stage Software screen appears. Next comes the log in screen. Note the version number on the bottom left. Scantix will automatically update your app when there are improvements and changes. Once you’ve logged in, the Today’s Events window appears. Touch the event for the ticke… Continue reading

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How to use Scantix with a Zebra scanner

…home screen of the Zebra looks much like any smart mobile phone. Touch the Scantix icon to open the app. The Center Stage Software screen appears. Next comes the log in screen. Note the version number on the bottom left. Scantix will automatically update your app when there are improvements and changes. Once you’ve logged in, the Today’s Events window appears. Touch the event for the ticket you wish to scan. Notice the options on this screen. You… Continue reading

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Benefits of scanning using Center Stage Software’s Scantix

…an be scanned out if the patron wishes to leave. “Ticket info” function in Scantix displays the customer’s name, date and time they purchased the ticket, and which seats they bought. If the bar code is unable to be scanned by the camera or hardware scanner, the app provides the ability to use the on-screen keyboard to enter the bar code manually, as long the bar code’s text is displayed on the ticket. Supports QR codes – the most common 2D bar cod… Continue reading

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Scantix

…rinted on the ticket. Requirements for scanning: A computer to display the ScanTix entry screen The bar code reader to enter the data into ScanTix The data connection to send the scan to the server, submit it and send the results back A computer to display the results The 2 methods for this are wired and wireless. A wired scanner, plugged into a laptop, connected to the network is all you need to start. The only item you usually need to purchase i… Continue reading

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How to test your Scantix before using

It’s important to text Scantix before you start using it. Add a test show or a performance to a regular show for testing. You can use either a reserved seats or general admission show. The DATE of the performance needs to be the date you are testing because scanning only works on the day of the event. Purchase tickets in-house or online. Note: If you sell in-house, use cash as a payment type so you don’t need to void the credit card transaction…. Continue reading

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Scantix error codes

Error code Description Action to be taken (if any) 1 Invalid operation type selected This error code should never come up. If it does, please notify Center Stage Software immediately. This correlates to the “Scan In/Out/Status” functions. 4 Invalid barcode data This means that the barcode processed was incorrect, and could be a problem with the value supplied to the barcode. 11 Barcode is not complete, authentication information missing This mean… Continue reading

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Scantix update 9-27-21

…Fix to camera-based scanning devices. When first logging in, and on attempted scans, the result screen is not displayed. The app returns to Waiting for Barcode. There was an issue with the UI navigational controls internally that was not properly allowing the app to go to the results screen…. Continue reading

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How to add permission to scan tickets in Wintix

…If you are using Scantix for the first time, you will need to do one of two things. Give permission to scan tickets to those already designated as Wintix clerks. Or, add Scantix as a clerk, then assign passwords to door volunteers so they have permission to scan tickets.              … Continue reading

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Have to hit “Transmit Scan” each time you try to scan a ticket?

…cantix customer emailed us a problem: We have the scanners logged onto our ScanTix site and things are working except it appears we have to hit TRANSMIT SCAN for each ticket to see if its valid. Which reloads the page and very timely. Isn’t there a way to scan-and-go or is this the default process for tickets? Solution: If you use scanners with java script enabled, the page should default to enter data directly into bar code/scan field. Configure… Continue reading

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Wintix Update News January 17, 2013

…. TICKET PRINTING Now you can print unprinted tickets by performance | Print only 1 clerk. This gives you added flexibility for ticket printing. SCANTIX The ScanTix report now has a button to reset the scans…. Continue reading

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