Categories
- Accounting
- American Disabilities requirements for ticketing
- Authorize.net
- Central Box Office
- Coronavirus information
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- Donations
- E-commerce
- FGL printer setup
- FundRaiser Software
- General Information
- Gift cards
- GoDEX
- Internet connectivity
- Just for fun
- Newsletters
- Printers/Tickets
- Reports
- Scanning
- ScanTix
- Season package/season tickets
- Seating Plans & Charts
- Security
- Stripe
- Tickets
- Uncategorized
- Updates – Webtix
- Updates – Wintix
- Video tutorial
- Webinar
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix5
- Webtix6
- Wintix 6
- Wintix5
Tags
-
Recent Posts
Search Results for: printing season tickets purchased on line
How to see which seats have already been booked as season tickets while selling season tickets
A Wintix user reported that when she went to reserve season tickets, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To ensure this doesn’t happen, go to File | Initialization | Sale settings. Check the Display season tix performances as 1 chart when selling a season ticket box. Wintix will show which seats have already been sold with the # sign. When vi… Continue reading
Season ticket renewals
…season tickets for online sales. Then have your staff post-process those online season ticket sales as regular season ticket sales. Properly done, it should take about 30-60 seconds per sale. After the season ticket cut-off date, put the single tickets for sale online. This is the simplest way to handle this situation. You have a minimum of confusion. Everyone knows what to do. There is a little extra work entering a second season ticket sale. How… Continue reading
Posted in Season package/season tickets, Wintix5
Leave a comment
How to see which seats have already been booked as season tickets while selling season tickets
…A Wintix user reported that when she went to reserve season tickets, the seats showed as open on her season ticket seating chart, but they had already been sold to a different patron earlier as a season ticket. To ensure this doesn’t happen, go to File | Initialization | Sale settings. Check the Display season tix performances as 1 chart when selling a season ticket box. Wintix will show which seats have already been sold with the # sign. … Continue reading
Datamax “S” class – Switching to FGL printing – and back again
…rinter explicitly how to work. Press and release the F1 key to take it off line (indicated by the on-line going out) Press and hold the F2 key until the on-line light lights. Release it. printer will spit out a ticket saying “Stock ID” Press the release the F2 key until you get the desired mode (“parser mode”). It should be twice. Toggle between “Auto, DPL and DTPL” using the F1 and F3 keys. Select the DTPL mode (Auto mode seems to be unreliable)… Continue reading
Posted in Datamax printer setup, Printers/Tickets
Leave a comment
Select and sell a season package in Wintix 5
…ks three shows. Now treat it like a regular sale and click on the Sell the tickets tab. The prices listed are for the season flex passes NOT the individual shows. When you go to finish the sale, Wintix will guide you through selecting seats for reserved shows and number of tickets for GA shows. When and if people need to complete the number of tickets or shows later on: There are a few ways you can determine how many more tickets or shows they wil… Continue reading
Need a report/mailing list to contact subscribers who purchased a particular season package?
…One of our Wintix users needed to contact all subscribers for a particular season package because she needed to let them know the venue had been changed. The seat list order and phone number were of particular importance. Here’s how to get the report: Go to Report by show | Season ticket. Choose All records and send the report to the Screen…. Continue reading
How to get a list of people who purchased single tickets, but not a season package
…rough the same steps above, but this time you’ll be running the report for season package sales only, instead of run of show reports. Name this file a unique name as well. Then, compare the two files, by using these steps: Go to Mailing List | Utilities | Compare 2 Files (subtraction). You will need to navigate to your desktop (where the export email files are saved). Choose your runofshowreport.dbf file in the left hand window. Choose your season… Continue reading
Posted in Desktop Software, Reports, Season package/season tickets, Wintix5
Tagged tutorial
Leave a comment
Is there a gray line across some seats in your seating plan?
…rt rows field and/or 2) increase or decrease the chart font size Once you have changed the settings, click on the Save these settings button – see screen shot below: Try selling a ticket and take notice of what the chart looks like. If the gray box is not over any seats, you’re okay. If the gray line is still over some seats, you will need to repeat the steps as outlined above. We tried selling a ticket. Take notice where the gray box is. The line… Continue reading
How do I generate a list of everyone who has purchased more than 3 shows in the last season?
…ke this: Exporting email from your own query Notes: Send output to a dbf when testing – it’s faster. The query is intended to give only a few results to make it easier to see the results. For more realistic results, change the line having salecount > 50 to a more reasonable number. There is a bunch more stuff you can do here. Entire books have been written about this subject. The key is to start simply with a clear idea in mind of what you want to… Continue reading
Posted in Reports
Comments Off on How do I generate a list of everyone who has purchased more than 3 shows in the last season?
Collect donations by adding a “Donation show” or “Donation season package”
…up donations as a season package To enter a Donation event as a season ticket package: Click on Show |Utilities | Add a new season package Fill out the Title and Abbreviation fields and click on the Create package button The screen below shows what you see when clicking on Show | Edit a season package and choose Donation Season. Make sure you set the event type as “Donation” You can see what this looks like online by visiting our Webtix demo: htt… Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
Tagged tutorial
Leave a comment