Search Results for: install wintix5

How to install a seating plan in your Wintix

…ing plans for our customers. If we are hosting the customers’ data, we can install the seating plan on their network ourselves. However, if we don’t, our customers must and can easily install them themselves. Here’s how: We will email you the plan, along with its width and length. First, you will need to go into Wintix and do the following: Select Tools | Seating plans Click on Create new plan Under name, type (name of plan). (Wintix will add the… Continue reading

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How to install a barcode font (39 AKA 3 of 9) in Wintix for 1D barcode scanning

…, we will check the box Do not create shortcuts. Click Install. During the installation process, another window will appear asking if you want the installer to copy and set up the barcode fonts automatically. Click No. The wizard will finish the installation. Make sure Launch ConnectCode Barcode Font Encoder is checked and click Finish. The ConnectCode Barcode Font Encoder will launch. In the Barcode dropdown, select Code 39 and click OK. Now, ope… Continue reading

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How to transfer Wintix data to a new computer and add new users

…SPECIFIC configuration requirements: https://help.centerstage.com/2015/06/installing-mysql/ Install the trial version of Navicat. You can get it from Navicat.com Create a tix7 database and add users/grant permissions: Open Navicat. Click on Connection/Mysql. Connection Name: localhost Click Test Connection. You should see a message Connection successful. If you do not, you will need to call the support line (831.920.1254) for assistance. You will… Continue reading

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Corrupted dll prevents Wintix from opening on other workstations

…file. Once they replaced the missing library file, the client PC just beeped when the wintix.exe file was executed. What is probably happening is that one of their dll’s got corrupted. The easiest way to do this is to fix this is to do a install the replacement dll’s. Go to https://www.dropbox.com/sh/nwsh208bkszdf2a/HO_KrHWdr- Click on the Wintix 5 folder Then click on VFP9DLLSetup.exe Save the file to your computer Run the file and let it install Continue reading

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What is the process for upgrading to Wintix 5?

…computer. If the server computer doesn’t already have mysql, we will also install that. The workstations that will be running Wintix will each need to have Wintix V5 installed locally and will connect to the server using an .ini file. The server will need to allow connection through port 3306 for the workstations. We need to have an IT person there so they can log in as an admin to be able to get the installation done, if you have an IT dept that… Continue reading

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Installing a printer driver on a Windows 7 computer

…? Here are some troubleshooting tips because Windows may not recognize and install the driver for the device. Make sure the USB cable from the printer is plugged in to the USB port on the computer. Open your Devices and Printers window and check to see if you have a device listed under “Unspecified.” Right click on the ‘Unspecified Device’ and clicked ‘Troubleshoot’ (see screen shot below as an example only). Windows will try to detect the problem… Continue reading

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Can’t create a PDF after you downloaded a Wintix update?

…blem. In Wintix, click on Help | About Wintix | Download update. Close Wintix. Right click on your start button on your computer. Select Open Windows Explorer and find your way to the C:\Tix7 subdirectory. Right click on the file wintix5.dld and rename it to wintix5.zip. Right click on wintix5.zip and choose either Explore or Open in new window. Copy all files that are in the wintix5.zip folder. Paste all files into the C:\Tix7 directory. Overwrit… Continue reading

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Can you use Wintix on a Mac?

…. If you want to try it, they have a free trial.) Is it more worthwhile to install and configure this software on your Mac or purchase an inexpensive PC? It depends on what your time is worth. Here are some useful links: Apple Bootcamp setup and usage. VMWare Fusion setup and usage. VMWare Fusion purchase. Watch a video on how to set up Parallels on a Mac. Here is where to buy Parallels. If you need Windows, there are two options: Purchase and dow… Continue reading

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How to run a report by day | show for a day using the prices format

…com or call 831-920-1254. Our support team will upload these two files and install them into your Wintix6/Reports subdirectory. Once you have these two files or already have these files,then you may generate this report by following these directions: If we email you the two files, save them to the following directory: C:\Wintix6\Reports\By Day\Sales Then follow the instructions below for running the report. If you run into any issues, let our supp… Continue reading

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Troubleshooting the “MySQL Connector/ODBC” window when trying to run Wintix?

…you do not have it, go to TechNet at Microsoft.com for the instructions to install/enable it. In your Start menu, type telnet. Click on the Telnet icon listed in your search results. You should now have a Telnet command window open. Run this command: open data5.centerstageticketing.com 3306 This is the result you should get: Additional notes with Windows 10 and port 3306: Go to a command prompt Type PkgMgr /iu:”TelnetClient” The screen will give a… Continue reading

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