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Search Results for: authorize.net report
Authorize.Net Technical Updates 2/17/16
…ct with our own field, which is the sale number. That gets joined with the Authorize.net data in the credit card log report. The credit card log report also includes other data from Authorize.net. That way, when there is a problem we can get answers from Authorize.net.” Dear Authorize.Net Merchant: Over the next few months, we are making several updates to our systems that you need to be aware of. They are all technical in nature and may require t… Continue reading
What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged
…rge on their bank account and received a receipt from the payment gateway (Authorize.net, Navigate or Paypal) for a transaction they did not authorize. Here are some helpful procedures to cover your box office: Always run a daily sales report and make sure your Wintix report matches what is in your cash drawer for your credit card receipts, cash and checks. Click this link to match up your credit card sales in Wintix and in Authorize.net (most of… Continue reading
Was a credit card “not approved” but charged anyway through Authorize.net?
…have been a break in the communication between your computer and Authorize.net. Authorize.net may have received the communication to charge the card, but your ISP may have had a slight interruption so that Authorize.net could not communicate back to Wintix on your computer in time. So basically, there may have been a time out. In this circumstance, Wintix could not receive the communication from Authorize.net, so returned a “Not Approved” message…. Continue reading
Posted in Accounting, Credit Card Processing, Desktop Software, Internet connectivity, Wintix5
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Credit card error – Authorize.net
…see an error message in Wintix, that error message is coming directly from Authorize.net. For example, you may see the following message: The following errors have occurred. (99) This transaction cannot be accepted. This means that you most likely do not have the correct API login ID and transaction key. In Wintix, click on Reports | By Day | credit card log. Run the report for the range of date required and email Diane Rowe (diane@centerstage.com… Continue reading
You can make Authorize.net batch out when you want
…If you run a daily sales report, you want to make sure to coordinate the time with the time Authorize.net batches out so they will match. Did you know you can configure the batch time in Authorize.net? If you go to Authorize.net ome page and click on Settings, you will find the sub section: Business Settings – Transaction Cut-Off Time: When you click on Transaction Cut-Off Time, configure the time you wish the batch time to end. … Continue reading
How to match up a daily sales report with an Authorize.net settlement report
…This can become an issue because if the two reports don’t match, the Finance Department auditors are not going to understand how you arrived at the correct figures. You will need to know what time your Authorize.net settlement batches out. Then run a Report | By day | Clerks | Report for 1 day. Choose Webtix as the clerk. Then choose the correct range of date and time. … Continue reading
Posted in Accounting, Desktop Software, Webtix Online Ticketing, Wintix5
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The Daily Sales Report
…h Webtix, sales go on 24 hours a day. This presents a problem as to when your day ends (for accounting purposes). To remedy this, check the time your credit card processor batches out (for most of our clients’ this is Authorize.net). If Authorize.net batches out at midnight, you will need to run a Wintix credit card report to end at midnight. After you have reconciled, you may print out the report and staple it to your previous day’s daily sales r… Continue reading
The Daily Sales Report – Wintix 6
…blem as to when your day ends (for accounting purposes). To remedy this, check the time your credit card processor batches out (for most of our clients’ this is Authorize.net). If Authorize.net batches out at midnight, you will need to run a Wintix credit card report to end at midnight…. Continue reading
2018 newsletters
…t receiving your email? Make sure you get important notices from Authorize.net New Authorize.net training video Who has permission to do it? Spring clean your printer The end of the net as we know it June 2018 REMINDER: change http to https Summer ticket stock on sail Archive your old shows Wintix 6 discount codes now itemized Did your GA event get oversold? It’s a purrfect time to download a Wintix update July 2018 newsletter How to find “missing… Continue reading
Center Stage Software 2014 newsletters
…XP Why you need Windows 7 PRO February 2014 news IMPORTANT: The Help Desk has a new addressUse the “Report by Clerk” every day for best accounting practices Solving the mysteries of equipment failures Using the First Timers report to say thanks Checking the Authorize.net credit card log How to add a CAPTCHA in Webtix January 2014 news A new series of articles about Wintix reports The Daily Sales Report How to add sales and other taxes in Wintix F… Continue reading