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Wintix/Webtix 6 Shopping Cart Agreement

Click this link to download a copy of the Wintix/Webtix 6 Shopping Cart Agreement url=”http://help.centerstage.com/wp-content/uploads/2017/07/Webtix-WebtixPro-6-Shopping-Cart-Agreement-7-18-2017.pdf” title=”Webtix WebtixPro 6 Shopping Cart Agreement 7 18 2017″]

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Payment types – Wintix 6

Wintix has unlimited payment types available for you to define to meet your needs. These payment types also define any service charges you wish to assign. There are eight parts to each payment type: Pay type –  the name of … Continue reading

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Wintix updates 10/26/15 to 1/5/16

Here is a list of important Wintix updates made between 10/26/15 and 1/5/16: 10/26/15 Removed the credit card expiration date from the Daily reports. Authorize.net was not returning a meaningful answer. This unexpected data was confusing people when it was … Continue reading

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Server crash of August 28, 2015

Time: 0720 First indication was that customers were reporting that Wintix was no longer working. Emails were streaming in. Our support lines were jammed. The problem was with the Data5 server – our busiest. I checked it and found the … Continue reading

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What are father/daughter sales?

Note: this is version 5 only The Father/Daughter sale concept refers to the fact that group sales are a series of records. The first sale of the group is the “Father sale.” Any payments made for the original sale are … Continue reading

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How to set a time for a performance to go on and off sale while editing a show

Setting your show’s on and off times can easily be be changed by going to Show | Edit a show | (double click on the performance). Click on the On & off sale tab. (See screenshot below.) NOTE: Wintix uses … Continue reading

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Subscribers who did not renew

Most of your subscribers will renew. They usually do this in response to your first renewal campaign. A few of them will forget and need to be reminded. You do not want to be sending the same information to people … Continue reading

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Finding your most active customers

You need to speak a little SQL here. The process is called a query. Queries are wonderfully flexible and horribly complicated. Entire books have been written on the subject. Here is the query to give you a list of everyone … Continue reading

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List of everyone who purchased for an entire season

At some point, everyone wants this report. The place to start is by going to Mailing list | Generate mailing list |Create a new list. There are a number of options. Click on the Query tab | Range of sale … Continue reading

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Webtix5 v2011.01.13 released

Bug Fix: 1) Fixed a bug by replacing image_184.gif on the seating chart display with the correct icon. 2) If RTT ISP connections were inconsistent, sometimes Webtix5 would mark previously imported shows as off-sale until a successful show data re-import … Continue reading

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