Category Archives: Tickets

Information about tickets and printing.

Cannot print reports due to “Group Footer 4 band too big” message

You need to change your computer’s default printer. In Wintix, sending a report To printer prints the report to your Windows default printer. The most common area for trouble here is that the ticket printer has been set as the … Continue reading

Posted in Desktop Software, Reports, Tickets, Wintix5 | Tagged | Leave a comment

How to print multiple tickets for multiple sales

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading

Posted in Tickets | Tagged | Leave a comment

How to add a logo/image to a default or special ticket format

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? To attach a logo or image to your default ticket format … Continue reading

Posted in Tickets | Tagged | Leave a comment

Color graphic on ticket is fuzzy or grainy when printing on a GoDEX printer

If you have a 300 dpi printer, the graphic or logo should print clearly.  You may need to get a better digital logo designed.  Show the graphic or logo to your designer and find out if you can get a … Continue reading

Posted in GoDEX, Printers/Tickets, Tickets | Tagged | Leave a comment

How to print a test ticket in Wintix

Here are simple instructions about how to print a test ticket in Wintix once your printer device and driver have been installed on your operating system, as well as in Wintix: Click on File | Ticket setup. Click on the … Continue reading

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

How to get out of a special ticket format print preview screen

If you have followed these steps, Show | Edit a show | Special ticket format | Settings |Windows printer setup | File | Print preview and want to close the print preview window, there are a couple of ways to … Continue reading

Posted in Tickets, Wintix5 | Tagged | Leave a comment

Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?

That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading

Posted in Tickets | Tagged | Leave a comment

Printing the name of a show you can’t publicize on a ticket

Is a licensing restriction preventing you from publicizing the name of a show until a certain date, even though you can still sell tickets in the meantime? You may have to use a substitute name for awhile but whatever the … Continue reading

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment

Printer ejecting blank tickets?

Are you using Windows 10? You need to replace your USB 2.0 cable with a USB 3.0 cable. One of our customers, Nanci Romaine of the Coral Lakes Association in Boynton Beach, Florida, reported that their Boca PCL 24/44 300 DPI … Continue reading

Posted in Printers/Tickets, Tickets | Tagged | Leave a comment

How to change the font on your tickets

In Wintix, go to File | Ticket setup | Windows printer setup Click the Style tab  Click on the Ellipsis button next to Font and the Font window will open: You can change the font, font style or size from … Continue reading

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment