Category Archives: Printers/Tickets

Find information on printers and tickets

How to adjust the printed form size for a Practical Automation (PA) printer

In your computer, go to printers and scanners. Find the PA printer and click on Hardware properties. When the Properties window opens, click the Settings tab. Click the Devices and Printers Folder button. Click on the correct printer. Choose or … Continue reading

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How to setup the driver and load tickets in a Godex HD90 printer

Set up the driver. To setup your printer to print thermal tickets, make the following changes in the Seagull driver. This requires Administrator logon to the PC. 1. In Printing Preferences, create a new stock. Set the orientation to Landscape. … Continue reading

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How to setup the driver and load thermal labels in a GoDEX RT200i printer

Download the printer driver here. Now that you have downloaded the driver, follow these instructions to set up the driver. To set up your printer to print thermal labels, make the following changes in the Seagull driver. This requires Administrator … Continue reading

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Windows update caused ticket printing to stop 9-24-21

We have figured out how to work around the problem. The only problems that are coming up now are from box offices that have custom ticket formats. We can copy their ticket format back in a couple minutes. So, what … Continue reading

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GoDEX RT200I tickets not printing correctly

NOTE: Learn how to  setup the driver and load tickets in a Godex RT200i printer here. Are your tickets not printing as they should? It could be that you have removed a ticket from the printer without removing the stub … Continue reading

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GoDEX RT200i printer troubleshooting: tickets not ejecting far enough to tear at the perforation

Are you having problems with tickets not ejecting far enough from your GoDEX printer to tear at the perforation? Go to your Printing Preferences and click on the Stock tab. Check to see if the box is checked for Use … Continue reading

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How to setup the driver and load tickets in a Godex RT200i printer

Click this link to download the RT200i printer driver  Search for either the Godex RT 200i or the RT 230i Now that you have downloaded the driver, follow these instructions to set up the driver To setup your printer to … Continue reading

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How to print tickets to a PDF and access it in a browser

Go to File | Initialization | Sale settings tab. Check the Print tix to a PDF box. Click Save Settings. When completing a sale, click the Print the tickets button. Your ticket will print to a PDF and it will … Continue reading

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How to display ticket delivery methods for in-house sales

You can choose to have the ticket delivery method displayed in sales records for in-house sales Here is an example. Our venue wanted to have Tix emailed in Wintix to appear in the Ticket delivery method field. To have a … Continue reading

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Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading

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