Category Archives: Datamax printers

Setting up a Datamax S Class 3210 or 3306 Thermal Printer

This document will help you set up your Datamax S Class 3210 or 3306 thermal printer. We hope the following instructions are clear. If, for any reason, the operator cannot successfully set up the printer and be able to print … Continue reading

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Recalibrating a Datamax 4203

This post is primarily for CSS internal use but if you read this and find that this is your issue, feel free to try the solution or call us for support. A client’s ticket was printing like this: Here is … Continue reading

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How to load fan-folded tickets into a GoDEX HD90 printer

Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading

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Maintenance for your thermal printer

Do your tickets look like this? Clean the sensors and rubber platen with isopropyl alcohol and a cotton swab at least once a week. Use a can of compressed air to blow out all the dust in the interior of … Continue reading

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Datamax printhead failure – material buildup

These types of failures are not normally covered under warranty. Under the microscope we see evidence of residue build up. Possible causes include the following:   Additional considerations include: Residue build up may be caused by not effectively cleaning the … Continue reading

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Thermal printer printhead failure – physical damage

  These types of failures are not normally covered under warranty.Under the microscope we see evidence of physical damage. Possible causes include the following.     Operators can make certain process adjustments to prevent failure due to impact damage or … Continue reading

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