Category Archives: General Information

Misc. questions about Wintix

Do we need to have to preset donation amount?  Can we have donations where we can type in the amount the patron wants to donate at the time of the ticket sale?  Sometimes they tell us “keep the change as … Continue reading

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Grep command

Grep is a handy utility to find a text string within a file. Here is the command I use: grep -Hrn “Payment and Delivery” . There are some notes: Like everything else in the linux/unix/command line world, grep is case … Continue reading

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How to do a partial exchange for a general admission (GA) seat

(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading

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WannaCry Ransomware – Schneier on Security

BY Bruce Schneier SPECIAL TO THE DAILY NEWS Monday, May 15, 2017, 8:14 PM   Criminals go where the money is, and cybercriminals are no exception. And right now, the money is in ransomware. It’s a simple scam. Encrypt the … Continue reading

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Everyone Is Falling For This Frighteningly Effective Gmail Scam

To read the original story on Fortune.com, click here. Robert Hackett Jan 18, 2017 Security researchers have identified a “highly effective” phishing scam that’s been fooling Google Gmail customers into divulging their login credentials. The scheme, which has been gaining … Continue reading

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A Help Desk post about how to use the Help Desk

The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading

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How to remove a donation from a cancelled sale

A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading

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How do you do a cash back in Wintix?

One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading

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How secure is your organization’s bank account?

Do you know how your bank really operates? Are its policies and practices keeping your money safe and secure? Rochelle Johnson of Taylor County Expo Center has a chilling tale that could have been financially disastrous for the Center. Read … Continue reading

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Award-winning actress credits Valley Youth Theatre for helping her succeed

Emma Stone has so many awards and accolades, it’s hard to keep them all straight. She’s got her second Academy Award nomination (and may have a win by press time) for “La La Land,” has a BAFTA Award, a Golden … Continue reading

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