Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

Edit a show in Wintix 5

This post will help you learn how to edit a show. In Wintix, go to Show | Edit a show | <name of show> The Editing a show window appears. This post will discuss the Show information tab. Click here to learn about how to … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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What is “Value” field for in the price categories?

One of the main reasons we use the Value column is for shows that have been purchased as part of a season ticket sale. Once a season ticket is sold, the individual shows’ prices are shown as zero because they … Continue reading

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How to do a partial exchange for a general admission (GA) seat

(Click here for instructions on how to do a partial exchange for reserved seats.) If you want to do a partial exchange for a GA show: Open the original sale record. Click on the Tickets tab. Reduce the number of … Continue reading

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The initialization Options 2 tab – Wintix 5

Go to File | Initialization | Options 2 tab. Here are the choices you’ll find: Use 48 price codes This gives you the option to use all the included price codes. Print a receipt while selling tickets? Using this option … Continue reading

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How to do a partial exchange for reserved seats

(Click here to learn how to do a partial exchange for general admission [GA] seats.) Say a customer purchased multiple tickets to one performance on Webtix. They want to change the date attending for one of the people in their … Continue reading

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Did you accidentally delete a customer record?

A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading

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How to create a mailing list from old shows

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading

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Season package show cancelled after there have been sales?

Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading

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