Category Archives: Wintix 6

How to obtain a list of patrons who have the Notify flags checked – Wintix 6

Have you ever needed to obtain a list of your patrons who have the Notify flags checked?  Before we list the query, here are a few tips for implementing the Notify flags feature: In Wintix, go to File | Initialization … Continue reading

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How to add removable seats for sale to a sold out show with reserved seats

Say you have a reserved house and your show for this evening is sold out.  On the evening of the performance, you can add 10 seats at the back of the house, but your seating chart is completely sold out. … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Adding a new user to Webtix 6 – with Wintix 6

Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer. Sometimes, the only computer they own is a … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Can’t process a credit card in Wintix 6?

It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading

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How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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How to prevent the customer history screen from appearing during each sale you do in Wintix 6

The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading

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