Category Archives: Wintix 6

Run a report of duplications to a spreadsheet

If you are removing duplications from a mailing list, you may want to run a report of the duplications first. In Wintix 6, you can send the report of the duplications to a spreadsheet. Go to Mailing list | Utilities | Remove … Continue reading

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Edit a show | Internet options tab – the showinfo and performance info tabs

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading

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Too many price categories appearing online in Webtix?

Have you ever just selected, say, two price price categories to sell online but there are more than that showing up from other domains? In Wintix, go to Show | Edit a show and click on the show. Go to … Continue reading

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How to make sure Wintix 6 automatically updates

Wintix 6 automatically updates when you first click on the Wintix icon to open the program for the day. (You will see a window informing you that it is downloading an update. Follow the prompts.) For Wintix 6 to automatically … Continue reading

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Discounts in Wintix/Webtix 6 FAQ

Q, “When we add discount codes, is there a way to keep them from begin applied to child/student tickets?” A. There is no way to restrict codes from being applied to all tickets in the discount code setup All ticket … Continue reading

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Seats still reserved but the sales record says zero (0) tickets

Correct this issue by doing the following: Find the sales record. On the General tab, click on the Display seat list button. Make sure all seats are listed. If all seats are listed, click OK and go to the Tickets … Continue reading

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How to quickly add a new API login for all computers using Wintix

Do you have Wintix installed on more than one computer? If you need to input a new API login for credit card processing, you can make sure it’s on everyone’s computers in a snap! As long as you have the … Continue reading

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Email a receipt from Wintix after a sale (Wintix 5 and 6)

When Webtix sales are complete, the online patron will see their receipt in their browser, and the receipt will also be  automatically emailed. If you make the sale in-house, you can choose to email the tickets when the transaction is … Continue reading

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How to get a zip code count

Want to see where your patrons are coming from so you can geographically target them for marketing purposes? Go to  Reports | Other reports | Zip code count. Here is an example of what you will see in Wintix 5. Wintix … Continue reading

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Are you “missing” a customer in Wintix?

Trying to find a customer record in Wintix? You know they should be there but you just can’t find them. IMPORTANT: Wintix will look for an EXACT match between what you have entered originally and what you have entered when … Continue reading

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