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Category Archives: Seating Plans & Charts
Are there no seats attached to a sale?
Have you checked to see if the seats in your seating plan were labeled correctly? In this example, our patrons purchased two seats to “1776.” But if you open the sales record and click the Display seat list button, you … Continue reading
Easily find performances that use a specific seating plan
Do you have several seating plans in Wintix? If so, it can sometimes be hard to remember which one you’ve used for certain shows and performances. You can easily find out, though. Go to Tools | Seating plans and put … Continue reading
Does a seat turn into an asterisk (*) when you click on the seating chart? OR …
… when you select a seat on the seating chart, does the screen say “this is not a sold seat” in the upper right hand corner? In Wintix, go to Sales | Regular sale. Choose a show that has a seating … Continue reading
W as a price code or a wheelchair symbol
A Wintix/Webtix user was concerned about seats that looked available in-house… … but not online… They were concerned that it might create a double sale. Their concerns were unfounded as Wintix will not allow a double sale to happen. What … Continue reading
Posted in Desktop Software, Seating Plans & Charts, Webtix Online Ticketing, Wintix 6, Wintix5
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Clean up your seating plan
How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading
Posted in Seating Plans & Charts, Wintix 6, Wintix5
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Do seating charts and plans look the same in Wintix and Webtix?
No, but they are similar. Both work off the same database, but they appear differently because Wintix is an desktop application while Webtix is Web-based. Here’s an example of what it looks like in Wintix. You can see the ascii … Continue reading
How to release the seats that are being held on a sale number that doesn’t exist
As soon as you go to Sales | Regular Sale or Sales | Season package sale or Sales | Quick Sale, Wintix creates a sale record number. Occasionally, some sales records never complete, but seats are still attached to the … Continue reading
How to add permanent House Seats
A Wintix user asked, “If I modify a seating plan, and select a few seats as permanent House Seats, when I press the Update all shows using that plan button, will it select the seats even if they are already … Continue reading
Displaying seating charts in colors
You can customize your seating plan colors by changing what is in the Status field for the seat. Go to Tools | Seating plans. Choose the seating plan you wish to work on. Double-click on a seat and the Data … Continue reading
How to add rows to a seating plan
IMPORTANT! Do not add rows to any seating plan that is already in use and that have sales attached to it! With your seating plan open, click on the Plan tools button, then the Add a row (or bottom) to … Continue reading