Category Archives: Seating Plans & Charts

How to release the seats that are being held on a sale number that doesn’t exist

As soon as you go to Sales | Regular Sale or Sales | Season package sale or Sales | Quick Sale, Wintix creates a sale record number. Occasionally, some sales records never complete, but seats are still attached the sales … Continue reading

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How to add permanent House Seats

A Wintix user asked, “If I modify a seating plan, and select a few seats as permanent House Seats, when I press the Update all shows using that plan button, will it select the seats even if they are already … Continue reading

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What to do if your show changes from GA to reserved seats

What should you do if you’ve already sold GA (general admission) tickets and now it’s been decided that the seats will be reserved. Make a copy of the show, rename it something like “Show Title” Reserved Seats, and attach the … Continue reading

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How to choose and print comp tickets from a seating plan in a reserved seating show

For choosing seats on a seating chart and designating the seat as a complimentary, you can do this two ways. NOTE: For simplicity, we recommend the use of the zero on the seating chart (which is the default comp symbol) … Continue reading

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Displaying seating charts in colors

You can customize your seating plan colors by changing what is in the Status field for the seat. Double-click on a seat and the Data window appears. Click on the down arrow next to the Status field to see your … Continue reading

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How to add rows to a seating plan

IMPORTANT! Do not add rows to any seating plan that is already in use and that have sales attached to it! With your seating plan open, click on the Plan tools button, then the Add a row (or bottom) to … Continue reading

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How to change a GA show into a reserved seating plan show when you already have sales

One of our Wintix users reported that after they originally built a general admission show in Wintix, the powers that be decided to move it to another theater that has assigned seats so they needed to add a seating chart … Continue reading

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Are the number of seats in your seating chart incorrect?

One of our clients was altering her ticket codes in one of her seating charts. Her seating plan was 524 seats, but she noticed her seating chart said she had 525. We don’t know exactly what caused it, but this … Continue reading

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How to remove seats from a seating plan

Double click on the first seat you want to remove. You will see the following screen, showing the data (row, section, seat number, etc.) for that seat. Remove all data from all fields. The Data for this seat window should … Continue reading

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Are the wrong price categories appearing in your multi-charts?

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading

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