Author Archives: Peggy

Using best available ticketing during Quicksale

Best available seating lets your audience have an assigned seat, but without picking them, themselves. Learn how to set up best available seating here. Go to Sales | Quick sale and choose your show and performance. Click the Sell the … Continue reading

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Changing prices after you’ve sold some tickets – Wintix 6

The way the program works is when tickets have been sold at a particular price, you cannot change that. Go to Show | Edit a show | <double click on performance> | Categories and prices tab. Click on the ellipsis … Continue reading

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Setting up a Datamax S Class 3210 or 3306 Thermal Printer

This document will help you set up your Datamax S Class 3210 or 3306 thermal printer. We hope the following instructions are clear. If, for any reason, the operator cannot successfully set up the printer and be able to print … Continue reading

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How to test ScanTix on your iPhone

Center Stage Software will send you an invitation from the app store. Please install it and watch this short video tutorial: https://centerstage.com/scantix.mov For the database, select centerstageticketing data4 Login as scantix with a password of scantix The easiest way to … Continue reading

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How to obtain a list of patrons who have the Notify flags checked – Wintix 6

Have you ever needed to obtain a list of your patrons who have the Notify flags checked?  Before we list the query, here are a few tips for implementing the Notify flags feature: In Wintix, go to File | Initialization … Continue reading

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How to add removable seats for sale to a sold out show with reserved seats

Say you have a reserved house and your show for this evening is sold out.  On the evening of the performance, you can add 10 seats at the back of the house, but your seating chart is completely sold out. … Continue reading

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How to do a credit card charge where the billing address matches the customer’s second address

The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading

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Clean up your seating plan

How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading

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Adding a new user to Webtix 6 – with Wintix 6

Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer. Sometimes, the only computer they own is a … Continue reading

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Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?

Yes – if you have Webtix. It is done through Webtix admin.php. First, you will need to make sure that you or the person to receive the reports is in the list of permissions in Wintix. (There are links after … Continue reading

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