Monthly Archives: August 2017

How to return seats or general admission tickets in Wintix 6

Below are instructions on how to 1) return reserved seats; 2) return GA seats. NOTE: Most organizations have a no refund policy but we’ve also included directions for refunds. 1) Return reserved seats Go to the Sales record. Click on … Continue reading

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Edit a show in Wintix 5

This post will help you learn how to edit a show. In Wintix, go to Show | Edit a show | <name of show> The Editing a show window appears. This post will discuss the Show information tab. Click here to learn about how to … Continue reading

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Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Can’t process a credit card in Wintix 6?

It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading

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Don’t hand write those tickets!

Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets?  Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading

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How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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How to prevent the customer history screen from appearing during each sale you do in Wintix 6

The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading

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