Monthly Archives: April 2017

How to make a form choice field required

All that needs to be done is enter the word required into each field that you want to apply it to (here is an example): The word required must be placed in the first option, with a blank option value. … Continue reading

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Everyone Is Falling For This Frighteningly Effective Gmail Scam

To read the original story on Fortune.com, click here. Robert Hackett Jan 18, 2017 Security researchers have identified a “highly effective” phishing scam that’s been fooling Google Gmail customers into divulging their login credentials. The scheme, which has been gaining … Continue reading

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PCI seal

Please click on the image above to read the Comply Assure Site Seal that guarantees Center Stage Software is PCI compliant.

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Did you accidentally delete a customer record?

A Wintix user told us that an employee accidentally marked an account for deletion that was full of history. Since she didn’t know about that, she used the “remove accounts marked for deletion” tool and the patron was deleted. Read … Continue reading

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How to obtain an Authorize.net Login and Transaction Key

What is the API Login ID? The API Login ID is a complex value that is at least eight characters in length, includes uppercase and lowercase letters, numbers, and/or symbols, and identifies your account to the payment gateway. (Example: 89MX0gtp247Q) … Continue reading

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How to obtain a Login and Transaction Key in Merchant Plus’ Navigate

Log into the Navigate gateway using your login and password. At the top navigation bar, find Profile and Settings and click on it. Located on the left side bar, you will see Account Settings. Below that, you will see Account, … Continue reading

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How to create a mailing list from old shows

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading

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Season package show cancelled after there have been sales?

Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading

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A Help Desk post about how to use the Help Desk

The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading

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How to remove a donation from a cancelled sale

A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading

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