Monthly Archives: May 2016

Are the wrong price categories appearing in your multi-charts?

Multi-charts are great to use for online sales if you have a large venue that won’t display completely or if part of your house is reserved seats and part is GA or general admission seats. One of our Wintix 6 … Continue reading

Posted in Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Unencrypted connection message

Have your customers been getting this message? This would have come up in the last week or two. Is anything wrong with Webtix? NO. But, some things have changed. What has happened is that the DNS authorities have been trying … Continue reading

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Can you use Wintix on a Mac?

Occasionally, we get asked whether Wintix will work on a Mac. The answer is yes, but not alone. We know of three ways to do it: Parallels, Boot Camp or Crossover Mac. Parallels and Boot Camp work by using their … Continue reading

Posted in Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

How to make an inactive name active again

Have you ever wanted to place a name that’s in the inactive mailing list back into your active mailing list in Wintix?  Here’s how. In Wintix, go to Mailing list | Customer lookup. Click on the Generic search button. Select … Continue reading

Posted in Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

Update charts from a plan

There are two ways to update seating plans. 1. Update charts one show at a time In Wintix, go to Show | Utilities | Update charts from a plan. This enables you to update one plan for one show. This … Continue reading

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The Plan tools button in your seating plan

Creating a detailed, accurate seating plan is a vital step to selling tickets with a reserved seating plan. While not difficult, it can be pain-staking, tedious work filled with many nuances that must be precisely performed. Center Stage Software will … Continue reading

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How to make your seating plan bigger

Sometimes, it’s necessary to make a seating plan bigger. Maybe you’ve added some seats in the theatre. With your plan open, Click the Plan tools button (bottom right corner) and depending on where you want to add seats, click one … Continue reading

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How to make your seating plan smaller

Sometimes, it’s necessary to make a seating plan smaller. Maybe you’ve removed some seats in the theatre and don’t want to have a seating plan with a lot of blank space in it. Start by making the status of each … Continue reading

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Use service fees to encourage online purchases

Are you charging a service fee for your online patrons but not when you sell tickets in-house. This will discourage patrons from purchasing online, which is the opposite of what you want to do. Some of our clients are encouraging … Continue reading

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