Monthly Archives: April 2016

“Error 2059: Unhandled Structured Exception”

When trying to print a default ticket format, or a special ticket format, if you receive this error: “Error 2059: Unhandled Structured Exception” … … That means your printer codes are not being recognized by Wintix, or haven’t been set … Continue reading

Posted in Desktop Software, Printers/Tickets, Wintix5 | Tagged | Leave a comment

How to get a mailing list for people who have paid for season tickets via specific pay types

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading

Posted in Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

How to find HEX colors to put in HTML

You can use HTML codes in the perfinfo1 tab to add some excitement and pizzazz to your Webtix page. The instructions are here. In one part of the post, you learn how to tell Wintix what color you would like … Continue reading

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Letter from Mail Chimp re: Mandrill 2/25/16

Hello email@centerstageticketing.com, We’re writing to let you know about some significant changes that will affect your Mandrill account. Going forward, all Mandrill users will be required to have a paid monthly MailChimp account and verify ownership of all sending domains. … Continue reading

Posted in Desktop Software, Wintix5 | Tagged | Leave a comment

How to print multiple tickets for multiple sales

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading

Posted in Tickets | Tagged | Leave a comment

How to include taxes and fees into ticket price so it’s not broken out in the total price

One of our Webtix users charges sales tax and a service fee but wanted to have the customer’s receipt show the total only, not breaking out the extra fees, so it would show up as, say, $37.50 or $35.40 instead … Continue reading

Posted in Webtix Online Ticketing | Tagged | Leave a comment

How to add a logo/image to a default or special ticket format

Do you have a show that requires a unique logo or image (a special ticket format) or do you need to add a logo/image to your default ticket format? To attach a logo or image to your default ticket format … Continue reading

Posted in Tickets | Tagged | Leave a comment

Authorize.net Technical Updates email

Have you received an email from Authorize.net that looks like the one below? If you use Wintix to input credit card transactions for in-house credit card transactions, you need to make a small, easy, but important change within Wintix. Go … Continue reading

Posted in Credit Card Processing | Tagged | Leave a comment

Beware of spear phishing emails

Spear phishing is an email that appears to be from an individual or business that you know. But it isn’t. It’s from the same criminal hackers who want your credit card and bank account numbers, passwords, and the financial information … Continue reading

Posted in General Information | Tagged | Leave a comment

PCI Certificate of Validation 2017-18

Posted in Credit Card Processing | Tagged | Leave a comment