Monthly Archives: April 2016

“Error 2059: Unhandled Structured Exception”

When trying to print a default ticket format, or a special ticket format, if you receive this error: “Error 2059: Unhandled Structured Exception” … … That means your printer codes are not being recognized by Wintix, or haven’t been set … Continue reading

Posted in Desktop Software, Printers/Tickets, Wintix5 | Tagged | Leave a comment

How to get a mailing list for people who have paid for season tickets via specific pay types

Go to Mailing list | Generate a mailing list | Export email This report will include a list of everyone who has purchased a season ticket and will include all payment types originally input in Wintix under File | Payment … Continue reading

Posted in Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment

How to find HEX colors to put in HTML

You can use HTML codes in the perfinfo1 tab to add some excitement and pizzazz to your Webtix page. The instructions are here. In one part of the post, you learn how to tell Wintix what color you would like … Continue reading

Posted in Webtix Online Ticketing | Tagged | Leave a comment

How to print multiple tickets for multiple sales

Do you want to print multiple tickets for multiple sales without having to click Print (on the Windows printer dialogue box) for each sale? Go to File | Ticket setup Uncheck Display a prompt before printing tix. When you uncheck … Continue reading

Posted in Tickets | Tagged | Leave a comment

How to include taxes and fees into ticket price so it’s not broken out in the total price

One of our Webtix users charges sales tax and a service fee but wanted to have the customer’s receipt show the total only, not breaking out the extra fees, so it would show up as, say, $37.50 or $35.40 instead … Continue reading

Posted in Webtix Online Ticketing | Tagged | Leave a comment

Authorize.net Technical Updates email

UPDATE AS OF MAY 2019 This information supersedes the instructions below that were published on April 7, 2016. At that time, you were instructed to input the text outlined in red (with “secure2.authorize.net”) for credit card processing in the Initialization … Continue reading

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Beware of spear phishing emails

Spear phishing is an email that appears to be from an individual or business that you know. But it isn’t. It’s from the same criminal hackers who want your credit card and bank account numbers, passwords, and the financial information … Continue reading

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PCI Certificate of Validation 2018-19

   

Posted in Credit Card Processing | Tagged | Leave a comment

Wintix and Webtix PCI compliance 2023-24

May 3, 2023 To all Merchant Service Providers and IT Departments: This letter is to attest that Wintix Box Office Accounting Software and Webtix for online ticketing software do not store credit card numbers, exp or cvv2 numbers as per … Continue reading

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