Monthly Archives: February 2016

Sell pre-assigned season packages in Wintix 6

Click here to learn how to add and edit a pre-assigned season package in Wintix 6. Click here to learn how to sell a flex season package in Wintix 6. NOTE: One of the biggest features of season packages in … Continue reading

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How to set up service fees for season tickets

Do you charge a service fee per ticket? You will need to make sure you charge the correct amount of service fees for a season package then. Go to File | Payment Types Enter a payment type or types for … Continue reading

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How to add a special added performance with different prices to sell on Webtix

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading

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Just a simple email. . . but it brought a hospital to a standstill

News on Tuesday … Hollywood Presbyterian Medical Center declared an emergency. The computers that ran CT scans, laboratory, and pharmacy work stopped. There was a message on the screens that the computers had been disabled by a thing called “ransomware.” … Continue reading

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Authorize.net error when trying to do a refund for a Webtix sale

Do you get the following Authorize.net error message when you are trying to do a Webtix refund in Authorize.net: “Error. An unanticipated error occurred while processing this request. Please click your browser’s Back button to return to the previous page.”? … Continue reading

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Authorize.Net Technical Updates 2/17/16

Below is the content of  some technical updates you may have been emailed from Authorize.net on or around Feb. 17, 2016. Here is what our head programmer, says about the updates, “After reading the information, I can see that none … Continue reading

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Selling season packages online with Webtix

Those of you already selling season packages in Wintix have probably reviewed chapter five of our Wintix manual.  For those of you not using Wintix to sell your season packages, take a look here and review pages 24 through 32 … Continue reading

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Who is coming to your show tonight and what seats are unsold?

We’d like to share a great idea that one of our Wintix users, Marlene from Grace Arts Live, uses to give her a quick visual for the night of the performance that lets her see where her unsold seats are. … Continue reading

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How to disable seats on a seating chart

Do you have seats that can’t be sold for just one performance? Here is how to disable those seats on a seating chart so they can’t be sold. Go to Show | Edit a show | <Edit date> | Edit … Continue reading

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How to uninstall a Microsoft update

In this case, we wanted to uninstall the update that creates the annoying pop up urging you to upgrade your system to Microsoft 10. It is update KB3035583. (A big thanks to Gina Draker of Ozark Actors Theatre for alerting … Continue reading

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