Monthly Archives: December 2015

How to replace a seating plan in a performance where seats have already been sold

NOTE: This will not work if the new seating plan is not the same exact length and width as the original one and you already have sold seats. A Wintix user told us that seats had been moved around in … Continue reading

Posted in Seating Plans & Charts, Wintix5 | Tagged | Leave a comment

Do you have patrons who want to put a deposit down for an undetermined number of seats for an undetermined performance date

Go to Show | Utilities | Add a new season package. Name it “Deposit Only” or whatever makes sense to you. Once you’ve created the package, click on Season Prices. You can enter price categories for different deposit amounts there … Continue reading

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Are you getting a Syntax Error message when trying to print labels, receipts, reports or tickets?

That indicates that one or more fields on your format contains an expression with incorrect syntax. It may be that you have modified the format and, for instance, changed the Show field by removing the word Show and replacing it … Continue reading

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How to set the maximum number of tickets that can be bought online in one price category

Go to Show | Edit a show | <name of show> Click on the Internet options button You can set the maximum number of tickets in the top field up to 9999.

Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental | Tagged | Leave a comment

Printing the name of a show you can’t publicize on a ticket

Is a licensing restriction preventing you from publicizing the name of a show until a certain date, even though you can still sell tickets in the meantime? You may have to use a substitute name for awhile but whatever the … Continue reading

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment